Jeff Shaw

Hi, this problem just started today and first thing I tried is to reboot Video Pad and restart my project from scratch, re-adding all video files. But to no avail. The problem is, my bumper (intro/outro video) for my YouTube comedic video rants is not playing on the sequence bar. When I press play the music plays, but the video is black. The bumper video plays fine on my desktop or in its folder. Problem only exists in Video Pad. And its the same type of video file (MP4) as other files. I even imported a different bumper from a previous series and that works fine. One clue I've found is all my other videos in the Video Files window that play fine on sequence bar have a little blue videotape icon in the lower left-hand corner and a blue musical note in the right-hand side corner. The files whose videos are not playing (just black) do not have those icons no matter how many times I re-import them. Again, this problem just started today. Never had any problem with any video files I added to a project, especially not with these specific video files, which I use for every project. Please help. Thanks.