Oyaji

Thanks.

I tried to export to .mov file, same error message appeared.

So I uninstalled the PhotoStage program, and made sure there were no PhotoStage files. Then reinstall the program and make a new video from original photos. But when I tried to export the video, same message appeared. "Codec component is corrupt, missing or inaccessible. Delete the ....x264enc7.exe file."

I did what you said. It still shows the same error message. The video cannot be exported into mp4 file, though preview plays well.

I uninstall the program and reinstall a free version, I still have the same problem. The x264enc7.exe file should have been removed.

I have been using Photostage Professional without a problem. The video I made plays well on "Preview" and can be exported into mp4 file. Suddenly, the "Export" function stopped working. The error message says, "delete C:\Users\Pastor Raf\AppData\Roaming\NCH Software\Components\x264enc7\x264enc7.exe". But I cannot find the file under the "NCH Software Components" folder. I don't know what to do.

This happened when I downloaded other free programs from the internet. I scanned the C drive and found no virus. I don't know what the x264enc7.exe file is doing.