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Mary Beth

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  1. Yeah, that's probably it - didn't used to do that...😒 But the icon works; thanks!
  2. Different issue, but with my "old" 12.33 things were fine, but when I downloaded the latest "12.33" in order to "fix" some issues, I noticed there was no longer a "Save Project File As" option (i.e., it was grayed out)! What hoppened?? I did this all the time by creating a basic file and then doing a "Save as" when creating a new video based on my "template"! (I was able to do a workaround by using "Save Portable Project As", but that involved a lot of moving of files and re-inserting clips that I would think could be avoided with a simple "Save as"...) Thanks for any help! -0-0- Belay that - I discovered that you could use the "Save as" on the "Save Project" icon on the ribbon, as opposed to the "Menu - File" drop down menu!
  3. Hi, Borate! Thankfully the "left click" issue is no longer an issue; what came back (and apparently went away after I reinstalled VP - which I noticed has a few changes from the 12.33 I had on there) was the blackened and flickering bins, and the freezing of the program when I tried to reopen files. Maybe that was the "bug" that they fixed! The only issue I'm noticing with the new update is that it's giving me trouble trying to drop an audio file into Audio Track 2 (which already has some audio clips there): it doesn't seem to want to go past Audio Track 1 and vibrates something fierce when it pauses there, but eventually I get the thing down to Audio Track 2, so right now I can work around that.
  4. Update: I got desperate and downloaded the latest version (which is apparently the same version I had), and it seems to be working fine now! Will let you know if the issues happens again!
  5. Well, here it is, five months later, and it's happening again! 😞 It's been working fine up till now, but suddenly, ALL the bins are flickering, and when I tried to reload one of the audio files, the whole thing froze up on me and I had to reboot the computer! I noticed that after installing the latest Intel drivers that Video Pad tried to install a new update that apparently took care of some bugs, but then I got an error message saying it couldn't install it. I currently have v. 12.33 (at least that's what comes up when I click on "help"). I'm kinda stuck here until this glitch can be fixed; thanks!
  6. Thanks, Borate! I think I figured out what was causing it (at least it makes sense): the original video clip I was working from (in all the cases) had a width of 3840, and I routinely save my files with a much smaller width. I experimented with several save options, and the issue always seemed to be the size of the original file. Since saving the edited file in the bigger size, I've not had the split screen issue, but they're a bear to upload to Dropbox - they take forever! 😞 Thanks for your input!
  7. Greetings! This one has me stumped: we have several short videos (most are MOV format) submitted by various folks to be posted on our soon-to-be-launched website, and in reviewing the videos I've found little things I've needed to fix, like fade-ins and fade outs at the beginning and end of the video. So I load the MOV file into Video Pad, make the edits with no problem, then save the thing as a new MP4 file. However, when viewing the new video, there's a bizarre split screen effect! I tried saving it as a MOV file, but get the same problem. Is this a VP issue, or an export issue, or something else? Have never had this problem before. Thanks! -0-0- I found a work-around, although I'm not sure this was the cause of the "split screen effect" - I used "Export" instead of "Save as", and used the default frame width of 3840 instead of the smaller one I generally use. I suspect this issue might have something to do with the original video clip being put together on another platform, but I'm not sure. At any rate, we're back in business!
  8. Yeah, there is, and I put it on the lowest sensitivity possible; it's just different than my old HP and probably just takes some getting used to! I'll experiment some with the linking issue and see if I can recreate any consistent problems! Thanks!
  9. I'm afraid I'm stuck with the mouse that I have (it's a brand new ASUS laptop), but you may be on to something with the right-click issue - this mouse pad is EXTREMELY sensitive (drives me nuts sometimes), and there have been times when I thought I was left-clicking and some drop down menu comes up! I'll be cognizant of that, and will check that Click Lock issue. So far so good; haven't had the video bin flash on me yet, but we'll keep an eye on it; thanks so much! -0- Okay, just for the record, I really do think there's a bug that's related to unlinking the audio and visual of a clip, then deleting one or the other, as that's when the video bin goes black. I've been able to work around it by doing something with another bin (like adding a title), and when I open another video file the video bin seems to be working okay, but I really suspect there's something connected with that unlink/delete action. Just an FYI; thanks!
  10. Just as an FYI, I found the first path, but not the second; there IS no "AppData\Roaming\NCH Software\Components" under my user name. But we'll see how it goes... -0- Okay, here's what happened: 1. Started off fine, until I pulled the clip I wanted onto the track, unlinked the audio and video (I wanted to slow down the video but keep the audio to slide over later), and that's when the video bin went black and then started flashing when I tried to select something. 2. Closed VP, went back in, and the video bin was still flashing (and doing that "blue square" that I made the screen shot of). 3. Repeated the deleting of the Component files (this time there was just one folder, although I noticed an application file under the Video Pad folder with the same name - mp3el2 4. I was going to go back in a try working without doing the unlink (although I've never had problems with that before), but I see another response from you in the e-mail so I'll send this off and see what you have to say!🙂 -0- The glitch might have something to do with the unlinking process, as when I dragged a speed-changed clip onto the track, unlinked the audio, and deleted it, the video bin went black again! But instead of panicking 🙂 I just continued and added a title (which took me into a different bin), and so far things appear to be working; I'll keep you posted if things come to a grinding halt!
  11. Good news: I installed the release you recommended and it seems to be working fine now! I'll let you know if it acts up again! Thanks so much! -0- Well, I spoke too soon; even with the earlier release it started flashing again and refusing to let me select and move a clip. Help!
  12. Nope - it's still doing it even after the updates and changing that option to None (CPU only). (BTW, when I went in to update the Direct-X driver, there was nothing available for Windows 11...) The video bin still flashes when I open the file, and I made a screen shot of what it does when I try to drag the clip to the track and put it on Google drive: https://drive.google.com/file/d/1gt1J73YzB8DddNsuB9Kz-7IWK1cCYxzG/view?usp=sharing I'm hesitant to install an earlier version only in that I actually tried opening this file on my other computer which has version 7-something, I believe (which works perfectly), and it wouldn't open it because it said it was created in a later version! I'll try, though... Here are the specs: Device name MiriamEaglemon Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID E2032759-E517-4B4C-814E-A54183899A0E Product ID 00342-20728-83701-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points Edition Windows 11 Home Version 21H2 Installed on ‎10/‎25/‎2021 OS build 22000.739 Experience Windows Feature Experience Pack 1000.22000.739.0 Does this help?
  13. Thanks, Borate - I'll try that and let you know how it goes! MB
  14. Greetings! I have version 11.71 and have experienced what I think is a bug (and have reported it): I'm going along fine, adding video clips to the track, when suddenly the video bin goes black! I try to scroll down it and it flutters a bit before displaying the clips again, but then I can't drag any clips to the track - it makes a blue "box" like one does when selecting a bunch of files at once in Windows Explorer or something (wish I could add a screen shot)! I used to be able to close the program, get back in, and it would work fine, but not this time, and I've gotten out and in twice! It's stopped me dead in my work! Has anyone else had this issue? Thanks!
  15. You know, I think that should work; I'll try it! Sounds labor intensive but is probably one of those tricks that once you get the hang of it, it's easy-peasy. (And your sample spot looks just like mine... 😄 Thanks, Nat!
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