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karynmurphy@kambrirealty.c

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  1. I just bought 6.14 in February. I thought it worked back then but I haven't used it much. I need it now. Maybe I'm doing something wrong. I want to screen record my site online to make a video illustration. When I open the software, I get a smaller black box inside the black screen. When I hit record, it stays black. I have to hit record and click to go online while recording. It never shows the online picture in the smaller picture. This makes this product completely useless for what I need now. Secondly, the highlighter only shows on the small black screen and not on my screen recordings. Lastly, on the youtube videos it shows screen options on the bottom left of the screen, I don't have any options like that. I have updated the software, so its not that. PLEASE HELP
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