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Posts posted by NSim

  1. Update to the first post from NSim on 4/8/2020:

    As a next step, I deleted Debut off of my computer and installed a new/clean version of the Debut 6.14 software.  The software performed as expected recording my screen for about a month.  I was just notified that my "trial period" had run out.  So I re-entered the Reg Code from my most recent purchase of the software.  I now get the message "Unable To Start Recording.  Check Encoder Options" again.  My software also says "Unlicensed" even though I purchased the software license and entered the Reg Code.  Please advise.

  2. I was recently forced by the software to pay to upgrade from Debut Professional v5.33 (which worked perfectly) to Debut Professional v6.14.  Since the "upgrade" I have not been able to record at all.  I am trying to record using screen capture saving as a mp4. 

    All of the video compressor options H264, H265 and MPEG4 cause and error popup "Unable To Start Recording.  Check Encoder Options."  I have tried changing the Video Quality/Bitrate from High Quality to Default.  This does not fix the error.  Please advise how to proceed.

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