12 hours ago, jarekszegarek said:

I'm not using google mail as my bussiness email - thats why it is working without setting App Passwords. After updating Express Accounts "SMTPAuthOn"="1" registry line was missing. Tried everything but was unable to send invoices directly from software. Now it is working as it should (with "SMTPAuthOn"="1" line added). I'm using IONOS email account.

Awesome jarekszegarek, Well your tip started the chain to help me find out why I couldn't get my email's to work.

I hadn't realized about the App Password setting because nothing came up to alert me. But once I changed that registry setting, the notice for App Passwords came into play. 

The rest is history.

I hope this will help other's who are and will have an issue with emailing from within the software.

On 7/10/2020 at 1:40 PM, jarekszegarek said:

Had the same problem before. Can You try to add this line to registry:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\NCH Software\ExpressAccounts\Email]
"SMTPAuthOn"="1"

This worked for me.

Thanks.

That line was already there but with a value of "0" so I have changed that to "1" and setup the email settings again. Still does not work but I get a different error message now.

"EMAIL AUTHENTICATION USERNAME OR PASSWORD NOT ACCEPTED:

I have checked the password is correct and I am entering my username as "xxxxx@gmail.com"

Have tried ticking the extra options and un-ticking also but I did see that this could also be a problem with my gmail account as I have 2 factor verification turned on:  Any Idea what I can try next.. 

Have found that there is another item that must be fixed as well.

APP PASSWORDS: 

Sign in with App Passwords

Because of the 2 factor verification I needed to create a specific APP PASSWORD.

Once I created this password and finished the process I am now able to email 

HURRAY, FINALLY FIXED

THANK YOU SO MUCH FOR THE STARTING POINT.

Thank you for the response.. I will submit this request.

On a side note....... Are we able to (or is there some other blank data fields) where we can enter the suppliers bank details so we have them on record for when we need to make a payment to them

Cheers

I'll add this to my submission too

☹️  No One seems to be able to solve this issue for us... I don't really want to upgrade to the full paid software if it wont do this.. It's a simple thing I would have thought.

Hi all, hope someone can help.

I'm using version 7.03. I create Invoices and use the Pay in Days detail with a factor of 21... ie: My Invoice to the Client is due for payment in 21 days.

Is there a way to add the Due Date field to the "Invoices Screen" so that when I go to see which Invoices have not been paid, I can see that they are due/Overdue or not due. I have put that detail into the actual Invoice but when browsing back to the Invoices Screen I don't see that detail

Currently the Fields available are 

Date: Invoice: Order: Customer: Salesperson: Amount: Due: Status.

The "Due" here only reflects the actual amount due if the Invoice is not Paid. If Paid then there is no data in that Column on the corresponding line.

Thanks in advance for any help.

Hi Elk, 

I have done all those things as per your instructions and rechecked them multiple times but still can not get the program to email my Invoices.

Do you know of any other settings that I should be checking? or changing?

2 hours ago, elk said:

Please make sure you follow these steps:

1. Open your email settings in Express Accounts by clicking the Options button on the toolbar
2. Select Other from the list on the left
3. Click the Email Settings... button
4. Select the radio button for Use SMTP to send email directly to the mail server
5. Enter the server address in the SMTP mail host text box (this varies depending on your email client)
   • Gmail: smtp.gmail.com
   • Yahoo: smtp.mail.yahoo.com or smtp.mail.yahoo.co.uk (if email address ends in yahoo.co.uk)
   • Hotmail/MSN/Outlook.com: smtp.live.com
   • AOL: smtp.aol.com
   • Comcast: smtp.comcast.net
   • Other: Contact your mail provider for your SMTP server address
6. Check the box labeled Server requires authentication
7. Enter your User Name, (e.g., youraddress@gmail.com), and your Password in the appropriate text boxes
8. Check the box labeled Use secure connection (SSL/TLS) if available
   Please note: Comcast users should skip this step
9. Enter your email address into the Default reply email textbox
10. Click OK to save your changes.

If you are using a Gmail account, you will need to do additional work:

1. Log into your Gmail account, and go to this page.
2. Make sure the option "Allow less secure apps" is set to ON.
3. Confirm all settings within Express Invoice, and then test emailing an invoice.

Note that the SMTP for a Gmail account is smtp.gmail.com

I am testing the software to see if it will suit my needs. So far I am mostly happy but I am not able to email any Invoices to customers from within the program. I am using Gmail as my email client and I get this error message.
"mail host server error(MAIL FROM not accepted). Please check your email settings. dbpspilot@gmail.com - (550 - )
I have tried various fixes from the forums but nothing seems to work.
My SMTP server is set as smtp.google.com and I have inserted my email address and password. Also ticked the SSL/TLS and send direct boxes. Any ideas would be appreciated.

I do use Authentication on my google account but I am not getting any messages regarding unauthorised account activity. I have also disabled the authentication so that teh account is open for third party software use but I still can't email Invoices nor do I get any notification of unauthorised account activity.