kac125855@yahoo.com

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Please help me.  I have been using my Infinity USB foot pedal with Express Scribe with no problem for years.  All of a sudden it is not working properly.  The pedals do not work.  Playback does not stop or rewind when I take my foot off the pedal.  The screen says my foot pedal is OK.  I have rebooted my computer, uninstalled and installed my Express Scribe, configured my foot pedal several times.  Again, the indicator says it is installed and working, but it is not.  Sometimes it works for a about ten minutes, but then it starts the trouble again.  Please help.

 

I am having problems all of a sudden with my foot pedal working properly in Express Scribe.  I have configured everything and the screen says the foot pedal is OKAY, but it does not.  Pedals are not working properly.  And, the voice file will keep playing even when I take my foot off the pedal.  Please advise.  I am about to lose my job because of this.