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DannR

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Everything posted by DannR

  1. What would be the encoder that you are selecting to convert the files, the issue is only with the FLAC files, if you convert using another format, can you play it? Try to change the Sampler Rate of the FLAC files.
  2. I´m sorry about the situation, but there is no option to recover the recorded audio, if you didn't save the project previously there is no option to recover it. Are you using a schedule recording? NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  3. NCH is aware of the issues with MacOS Big Sur, the developers are currently working on solving this matter. Sadly, NCH Software does not have an estimate when the update will be ready, but if you wish to be notified when a new version is ready, you may subscribe to the NCH Software newsletter through this link http://www.nchsoftware.com/software/newsletter.html
  4. The Switch Audio File Converter Software is an audio file conversion. In this case how are you using the program on this issue? NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  5. DannR

    Dormer window?

    That's not currently possible, NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  6. The option available from the program would be just ¨Sell Stock¨ where you need to add each item, unfortunately, the program doesn't have the option like to chow on your screenshot. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  7. Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the DreamPLan folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\DreamPLan If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the DreamPLan folder, restart your computer then install it again from the next link: http://www.oldversiondownload.com/oldversions/dreamplan-5-57-2020-11-06.exe That should do it. Please try it again after that and see if that fixes the issue.
  8. Try doing a clean instalation of the program check the Control Panel/Sound, and make sure that you have all update. Uninstall your software first, then go to the folder location below on your computer then delete the Voxal folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Voxal If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Voxal folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/voicechanger/vxlsetup.exe That should do it. Please try it again after that and see if that fixes the issue.
  9. In this case you can use the program Stamp ID3 tag editing software that is an audio tag editor program, would allow you to Add or edit tag metadata, including genre, title, artist, album, year, track number and more, you can get the program form here: https://www.nch.com.au/tageditor/index.html
  10. Applying the Effect would display a preview option and you can verify the Vocal Level. Also, you can try to apply an additional effect like Amplify to increase the volume of the Audio File. If you get any issue you can contact the technical support Team: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support
  11. That feature is not possible, the size would be the standard. Moneyline doesn't have the option to change the size of the font. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  12. For the moment NCH working to get the Program running with this OS. You can stay updated on our releases by subscribing to our newsletter at https://www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter. Please provide the detail about the situation here, to escalate it: https://www.nch.com.au/software/bug.html If you want to revert to Catalina after upgrading to Big Sur, it can be done if they use Time Machine to back their Mac up: https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/mac
  13. The option available would be to check the ¨File Options¨ then check the Video and Audio Compressor, you need to adjust this manually, also verify changing the format select to convert the files. If you still getting issues would be better to send the information to Technical Support: https://www.nch.com.au/support/supportcontact.html?software=Prism
  14. For the moment NCH Software is working on getting solve this situation with the new OS BigS Sur. They are gathering information for any situation, please submit an issue using the next link: https://www.nch.com.au/software/bug.html but we're aware of most issues and the developers are working to fix them. You can also contact the technical support team using the next link: https://www.nch.com.au/support/supportcontact.html?software=SoundTap
  15. Hello, You are right, BroadWave does not have the option to run on HTTPS. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  16. DannR

    saving files

    Hi, -If you select this option this would save the project on your previous locations, if you are just creating a new project and you select this option the same program would display a window requesting the location. -The save file as would be storage the information your machine the Cloud would by via internet, Would be better to storage on your machine. -That is correct. You remove the recents like that.
  17. Unfortunately, that option is not available on the program. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/ For any tip, you can check this http://help.nchsoftware.com/help/en/expressburn/win/managechapters.html
  18. You can try the following: -Try burning at lower speeds (Highly effective). -Try using different brands of quality blank media like Taiyo Yuden, or Sony. -Try upgrading your writer's firmware. In the meantime lets reinstall again the program and add again the files. You can reinstall the software from the next link: https://www.nch.com.au/components/burnsetup.exe If you continue having problems please send the information to the Technical support using this link: https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn
  19. You can confirm the supported formats here: http://help.nchsoftware.com/help/en/pixillion/win/formats.html The situation is with all the images try this, Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Pixillion folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Pixillion If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Pixillion folder, restart your computer then install it again from the next link https://www.nchsoftware.com/imageconverter/pixpsetup.exe That should do it. Please try it again after that and see if that fixes the issue.
  20. Check the setup again of the device that you are using for the recording, you can verify this on your Control panel/Devices, make sure that you are running the latest drivers of the program, If you try another device do you get the same result, if you keep getting issues would be better to send the information to the Technical Team: https://www.nch.com.au/support/supportcontact.html?software=Golden
  21. No, it's not possible. Once that you got the message getting a license, you would need to get one, to keep using the program. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  22. Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the WavePad folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\WavePad If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the WavePad folder, restart your computer then install it again from the next link: https://www.nch.com.au/components/wpsetup.exe That should do it. Please try it again after that and see if that fixes the issue. If you still not loading files send the request to the Technical Support Team: https://www.nch.com.au/support/supportcontact.html?software=WavePad
  23. In this case, if you have an Invoice, what you can do is add the emails for the customers, select the email option enter the first email, and then use a ¨,¨and leave a space, then enter the next email, that would be the option available.
  24. In this case if you are using the Master editions and you are creating and audio file and export it this, you can do what you need to so with this file. There is no issues
  25. In this case select Notation/Text, this tool would allow you to add some text over the notes, that is the option from Crescendo
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