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DannR

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Everything posted by DannR

  1. The Doxillion program would convert the PDF files to enable docs if the PDF is not set as an image, what you can try to do is a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Doxillion folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Doxillion If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Doxillion folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/documentconvert/doxpsetup.exe That should do it. Please try it again after that and see if that fixes the issue.
  2. unfortunately, the program doesn't have the option to links effects to different tracks. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  3. Unfortunately, the only option to move the DB is using the mouse. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  4. Try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Mixpad folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Mixpad If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Mixpad folder, restart your computer then install it again from the next link: https://www.nch.com.au/mixpad/mpsetup.exe If after this you keep getting thr same issue I will suggest you contact NCH Technical Support Team for assistance: https://www.nch.com.au/support/index.html
  5. In this case, if you keep getting issues, would be better to send some screenshots and explain the situation to the Technical Support, so they can check this and verify if is necessary to escalate the issue to Developer Team: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  6. In this case, the main difference between versions is that The "Master's Edition" registration will give you unrestricted use of MixPad, including unlimited tracks. The "Home" registration does not have the VST plugins and is limited to 16 tracks only. Now there is no lime for the time, so how big is the file that you load, Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the MixPad folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\MixPad If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the MixPad folder, restart your computer then install it again from the next link: https://www.nch.com.au/mixpad/mpsetup.exe That should do it. Please try it again after that and see if that fixes the issue.
  7. Great workaround!!, in any case, NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/ Could be nice to send this kind of feedback.
  8. DannR

    MP4 toPS3

    What would be the original video format that you are converting, the issue is that you cannot load the converted videos on your PS3? So as by default, PS3 plays MP4 files but only with the codec MPEG-4 AVC H. 264 /Xvid/DivX and audio codec of AAC. Other MP4 video files are unsupported like MPEG-4 ASP. You can check the supported formats here: https://manuals.playstation.net/document/en/ps3/current/video/filetypes.html In this case, try selecting the File Options to set the encoder of the file.
  9. In this case, you can use the Switch converted program, the program would allow you to convert and verify the setting for each format selected, here you can check the supported formats:https://www.nch.com.au/switch/kb/1405.html Now all the files that you send are Mp3´s, would be better to share the files for some test, with the Technical Support team, here: https://www.nch.com.au/support/supportcontact.html?software=Switch&support
  10. The Dazzle device is a Video Capture, in this case, the WavePad program wouldn't recognize the Dazzle as an input device. If you need to get the audio from a video, you can try to get the video in Debut, and once that you get this, move the video file to Wavepad, the program would ask you if only load the audio, so you can edit there. There are many steps, but that would be the only option with the Dazzle device.
  11. To apply the refund select ¨View, then ¨Payments¨, select the Payment to refund and select Refund, enter all the information and click on record. Once done this, select Recalculate Accounts, to get the new balances. If you still getting issues send the information to the Technical support here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts
  12. The free version would provide you limited use of the tools and features of the program, In this case, the free version would have an NCH watermark on the files that you save. Once that you get a lifetime license or a subscription plan of the program this mark would disappear, but you would have the features to add your personal watermarks to your projects. You can check the price here: https://secure.nch.com.au/cgi-bin/register.exe?software=photopad
  13. The quick way to reset everything is to reinstall the program but in this case, try deleting the files of the program. Go to the folder location below on your computer then delete the Express Accounts folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Express Accounts\Accounts If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Express Accounts folder, restart your computer then install it again from the next link:
  14. Try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Switch folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Switch If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Switch folder, restart your computer then install it again from the next link: http://www.oldversiondownload.com/oldversions/switch-5-06-2016-08-01.exe
  15. Try to use a different port, Try to remove the program from the Applications folder, Then restart your machine. After this reinstall again the program from the next link: http://www.oldversiondownload.com/oldversions/debut-7-06-2021-02-16(intel).zip
  16. The situation is only with the files that you downloaded from the Internet, could be possible that the file is corrupted, in this case, try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the WavePad folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\WavePad If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the WavePad folder, restart your computer then install it again from the next link: https://www.nch.com.au/components/wpsetup.exe
  17. DannR

    WAV editing

    In this case you need to understand that WAV files have one notable limitation- they do not support attached metadata tagging. you can save the file, but the format is limited.
  18. In this case, would be better to send some screenshots and the files that you are using to replicate the situation to the Technical support Team, so they can check all this or verify with the Developer if there is a bug directly with the FLAC files. You can contact them here: https://www.nch.com.au/support/supportcontact.html?software=Switch&support
  19. Remove the program from the Applications folder, then restart your machine. After this reinstall again the program from the next link, this is the previous version: http://www.oldversiondownload.com/oldversions/debut-6-62-2020-12-18(intel).zip
  20. DannR

    Sale Price

    Unfortunately, that option is not possible, the program would accept 1 price per product. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  21. In attempt to fix this issue, please try the steps below: Uninstall DeskFX, then delete 3 folders named "DeskFX" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\DeskFX\ **C:\Program Files (x86)\NCH Software\DeskFX\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\DeskFX\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/deskfx/deskfxsetup.exe Once done, restart your system one more time and try again. if you still getting issues send the information to https://www.nch.com.au/support/supportcontact.html?software=DeskFX&support
  22. Unfortunately, the program doesn't have the option to change the sample rate to multiple files at the same time. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  23. In this case, try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Crescendo folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Crescendo If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Crescendo folder, restart your computer then install it again from the next link: https://www.nch.com.au/components/crescendosetup.exe
  24. Would be better that you send some screenshots and the files to the Technical Support here: https://www.nch.com.au/support/supportcontact.html?software=Pixillion&support
  25. DannR

    Video but no audio

    What you can try is doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Prism folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Prism If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Prism older, restart your computer then install it again from the next link: If you still getting issues, you can send all the files and information here: https://www.nch.com.au/support/supportcontact.html?software=Prism&support
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