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DannR

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Everything posted by DannR

  1. The issue is with all the Transitions, what you can try to do is replace these transitions, remove them and add them again, verify if after the export process you keep getting the same, also check what would be the format and the encoder that you are selecting. Check all this and try to export again.
  2. Are you using an external device, webcam, or screen recording, Make sure that if you are using an external device, this is running with the latest drivers, you can check that on your control panel. If you keep getting issues, send the information the to Technical Support: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  3. Try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Classic FTP folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Classic FTP If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Classic FTP folder, restart your computer then install it again from the next link: http://www.oldversiondownload.com/oldversions/classicftp-4-00-2019-03-08.exe
  4. The Switch program would provide you the option for Audio Tags, this would display a window where you can enter manually the metadata of each audio file. In the end, you can convert the file, with the information and without changing the size.
  5. The road noise is only on the MP3 format, if you try to convert to another format do you get the same issue? Now for the Output format select MP3, then Select the MP3 Options.. then select the Volume Tab here do you apply any Amplify option? Check that you don't have any of this active, also try to convert also to another format, so you can check if the issue is direct with the format or there is a glitch.
  6. Try to open first the program and then select the Stream, in this case as you mentioned you can select Youtube, Twitch, stream Channels. Also try to set your sound card or "Stereo Mix" option as your Windows default recording device before trying again. Go to Control Panel > Sound > Recording menu > select your sound card or Stereo Mix and set as default. If these options are not listed, right-click on the blank area, select "Show disabled devices", look for the option, select, click "Set default", click OK. That should do it. Please try it again after that and see if that fixes the issue.
  7. En este caso el programa te permitira seleccionar el Balance General pero no tiene la opcion para modificar este, adicionanado mas columnas. NCH Software acepta formalmente sugerencias o comentarios sobre nuestros productos a trav├ęs del formulario en http://www.nch.com.au/suggestions/
  8. On Debut, go to 'Options' then under the 'Audio' tab please check the box for 'Speakers' then click OK to save the changes. If that would not resolve the issue, then please set your sound card or "Stereo Mix" option as your Windows default recording device before trying again. Go to Control Panel > Sound > Recording menu > select your sound card or Stereo Mix and set as default. If these options are not listed, right-click on the blank area, select "Show disabled devices", look for the option, select, click "Set default", click OK. When ready, go to Debut options > Audio > checkmark Microphone and/or Speakers boxes and click OK to retest.
  9. Here you can check the supported formats of the program, MP3 is included: https://www.nchsoftware.com/slideshow/kb/566.html Now about the recording, if you are just loading the file the program should play this without problems, now if you are trying to record, the best option would be to change the program from WavePad, which is an audio recorder and editing software.
  10. DannR

    Genre (148)

    In this case the best would be to send some images and explain the situation to the technical support, you can get them here: https://www.nch.com.au/support/supportcontact.html?software=Stamp&support
  11. No, unfortunately, there is no option, even if you try to modify the ground with the levels, the Pool features would only allow you to change the depth and just would allow you to draw this a ground level. . NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  12. DannR

    Kworld dvd 2 maker

    Debut program doesn't include drivers for another device, in this case, you need to do the search for the driver of your VHS device, and check that you are running the latest version, also check the Control Panel\Hardware and Sound\Devices and Printers select your device and set as default. If these options are not listed, right-click on the blank area, select "Show disabled devices", look for the option, select, click "Set default", click OK.
  13. DannR

    JRIDS

    There is no option from the program to create a report of BOM and get this print or even an option to print this out. The option that you have is to select the Report by category or location and print the items, the BOM would be on this items list. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  14. After adding the video files to your project, the program would try to fit the image to the size, even you can notice that some black bars are been added to some videos sides to fit them to your dimensions. In this case would be better to send the information to the Technical team, so they can help you with your project. You can contact them here: https://www.nch.com.au/support/supportcontact.html?software=PhotoStage&support
  15. DannR

    Stamp ID3 Tag Editor

    What is the setup that you are using, in this case, You cna try to reinstall, the issue is with all the artist? You can send the information request via here to the Technical Support: https://www.nch.com.au/support/supportcontact.html?software=Stamp&support
  16. When you're done with the recording or you load the file and you need to save it with those settings, select Save/ Save File As/ then Select the Mp3/ Select Save. After this, you would get the MP3 Encoder Window where you can set all those settings even with the preview option.
  17. Unfortunately, the program doesn't have the option for recording, what you can do is load the audio files with your information and manage this from the program, but no recording. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  18. The program doesn't have the option, to manage the volume for the recording, in this case, you would be noticed that if you select the recordings Tab, then select your recording and select the Edit, this would open the WavePad program, that is the NCH Software to edit audio files. If this is during the recording progress there is no option, select the Options/Recording then select your recording device and manage the volume manually but this would be just for your recording device.
  19. Once that you applied the effect, this would be displayed in the center per default, in that case, you just need to move the cursor, the normal icon would change and you nad move it, but you need to adjust this manually.
  20. You need to use free selection, and make the section for the area, then use Brightness, you need to deselect the previous section before start selecting another one. You also have the option to add more sections by pressing the Shift key and the free selection. Check the right side of the program this would display all the layers and effects that you apply to the original image, so check each section or the areas that you need to modify.
  21. The program itself doesn't have the option or feature to remove, delete or take the file that you are loading from the original source. Now, if you save it and overwrite it, well the original would disappear, and you would have just the edited one, that would be the only case for the original file to disappear, but be deleted by the program, no. Check your computer, if this was using an external drive or a USB. do the search using the original file name.
  22. Well, any suggestion is taking into consideration, and that could be a great improvement in the program. Could be not now but for the future upgrades of Crescendo, so as we mentiones, NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/ Also if you keep getting issues or you can also contact Technical support: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  23. DannR

    Hotspot

    The program would not run on a hotpots, in this case you need to connect the program to the internet, as you mentioned you would get an error message. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  24. DannR

    I hate dark mode

    In this case, the newest versions would come in dark mode, and unfortunately, there is no option to switch this, NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/ To get the white version is using the old version, http://www.oldversiondownload.com/oldversions/mixpad-4-34-2017-07-24(intel).zip
  25. When you select View/Customers/ Select your customer then select the Info tab, there you have the Invoices relates to this customer, double click on the invoice you would get the invoice information, check the Invoice number directly. Also, you can check the information here C:\ProgramData\NCH Software\Express Invoice, check the customer and the invoice.
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