Karur kaviyanban

We (All India Radio, Kodaikanal Rainbow FM) use broadwave audio streaming software for online streaming. We faced low level volume hearing on online. We used a leading audio sound card for sounds . Whats the problem..?. Why occur low level volume hearing on online....? Note: Software indicate decent volume level in volume meter. Suppose we give full input level, we faced breaking in-between few minutes interval time We used 96 Bit rate for encoding Pls give a solution immediately