Hi I'm having the same issues here. MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) Mac OS Majave 10.14.3 16GB of ram
Has there been a fix that I don't know about?
I would like a refund if this issue has no been resolved as it used to work fine on my old Mac, and have recently purchased an upgrade to the latest software version to run on my new Mac.
Thankfully paid through PayPal!