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RyanFD

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Posts posted by RyanFD

  1. 22 hours ago, N_C_H_yusuf said:

    Hi RyanFD,

      Did it give any error message? Just to confirm the uninstall was successful, could you check these few things:

    1. Does any of these files exist : C:\Windows\System32\drivers\voxaldriverx64.sys  or  C:\Windows\System32\drivers\voxaldriverx86.sys  ?

    2. You need to check some values from registry.  If you search regedit in start menu, Registry Editor should be on top of the list. You will only need to see some values, be sure not to change any value there. Once you open the regedit, navigate to the key:

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}

    As I said, don't change any value anywhere, just navigate through the list. Let me know if you are having problems navigating registry. Once you reach that key, you will see some values, I attached a picture from my registry here https://imgur.com/a/v7vtTtM

    Could you tell me what is the value in UpperFilters as shown in the image? Let me know if you cant see the image.

     

    Regards,

    Yusuf

    6

    it said the uninstall was successful

    I searched for those files and it said they didnt exist 

    I cant find out how to get to the registry editor. I run windows 10 and i click on the type here to search bar and put in regedit and nothing shows up

     

  2. 2 hours ago, N_C_H_yusuf said:

    Hi RyanFD,

      Did it give any error message? Just to confirm the uninstall was successful, could you check these few things:

    1. Does any of these files exist : C:\Windows\System32\drivers\voxaldriverx64.sys  or  C:\Windows\System32\drivers\voxaldriverx86.sys  ?

    2. You need to check some values from registry.  If you search regedit in start menu, Registry Editor should be on top of the list. You will only need to see some values, be sure not to change any value there. Once you open the regedit, navigate to the key:

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}

    As I said, don't change any value anywhere, just navigate through the list. Let me know if you are having problems navigating registry. Once you reach that key, you will see some values, I attached a picture from my registry here https://imgur.com/a/v7vtTtM

    Could you tell me what is the value in UpperFilters as shown in the image? Let me know if you cant see the image.

     

    Regards,

    Yusuf

    i will have to get back to you tommorow afternoon its late where i live

     

  3. 6 minutes ago, N_C_H_yusuf said:

    Hi RyanFD,

      I am sorry to hear you had problems with Voxal. If you could explain the problem with more details, I will try to help you as much as I can.

    1. What is the actual problem? Do you get noisy recording when Voxal is running or not running?

    2. Do you want to remove Voxal? If so did you try uninstalling and how did the uninstall go, any error etc ?

    3. Normally Voxal shouldn't touch or modify any of your devices audio drivers. So your Blue Yeti drivers should be there if you haven't uninstalled them by a mistake. If you can successfully remove Voxal, Blue Yeti should be back to its normal way.

    Depending on your answers, I can help you reinstall your Blue Yeti drivers if for some reason something happened.

     

    Regards,

    Yusuf

    Thank you for responding this quickly. So what happened was i downloaded the voxal voice changer, it installed, the first thing i pressed was preview. That's when i heard the sound. It is like a semi quiet screeching in the background of my mic audio. I can %100 confirm my mic was working fine before this. I tried turnin off the aplication, the sound was still there. I tried deleting it the sound was still there. I tried restarting my computer the sound was still there. Thats the jist of the problem if you need more info just tell me.

  4. On 8/16/2018 at 7:04 PM, N_C_H_yusuf said:

    Hi Logicalron,

      We are sorry to hear that you face this problem. This problem will be fixed with the next release which will be available very soon. We are sorry for the inconvenience caused.  But rest assured, you can keep the software and update it in the coming weeks.

    Regards,

    Yusuf

    I Have the same problem where there is a horrendous screeching sound in my mic even after i uninstalled the program

  5. I decided to download the Voxal Voice Changer which is all good and fun until you listen to your voice and it sounds like there is this horrendous screeching in the background. My Blue Yeti worked fine and had crystal clear audio until after i downloaded this. I even tried deleting it and there is still a problem. This is incredibly frustrating as i try to make youtube videos and now I cant. Also i cant play with my friends it's that bad. Please help me!

     

    Edit: If anyone knows where to download Drivers for the Blue Yeti i could delete and reinstall them

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