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mdkinc

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  1. Try going to start run mstsc /console That logs the remote into the session running on the server. If you don't then rdc is in a seperate session and will cause many issues. Max
  2. mdkinc

    IVM & PBX setup

    Personally I would put all lines into VPBX and it is integrated with IVM. It works great Max
  3. mdkinc

    New User - no idea

    Yes it can do that, and yes Voip is the best. Aloha Max
  4. mdkinc

    VOIP Settings

    Can you at least answer what the manual means. It incinuates that you can have numerous calls on one SIP VOIP number. Thanks for explaining Max
  5. mdkinc

    2 voip lines

    In your dialing rules, make the 9 go to your outbound external line. I have one inbound line and one outbound. Both VOIP from same supplier, Broadvoice. It works great. Max
  6. mdkinc

    IVM & Axon

    Install AXON, then Install IVM. IVM will detect AXON and configure itself. Max
  7. I have AXON and IVM working with 2 Broadvoice lines. Transfers work and I can call in to AXON on Broadvoice line, then transfer to an extension in Axon softphone, Xlite or Express. I can also call an extension that transfers to a outside cell phone or home phone. It took a while, But it does work. Max
  8. I think I have the same problem. I recorded a .wav file called MK PBX.wav I went into the OGM VoIP Call Attendant Start. I changed the audio to the file above. I play it in the OGM settings, and it plays. I close that and Play it in the OGM Manager and it works I play the simulator and it is a synthesized voice. When I call the number it is a synthesized voice. What am I doing wrong. Very Frustrating. Max
  9. I have IVM and AXON, using 2 Broadvoice SIP lines. It works great. What I did was put the SIP lines as external lines in AXON. I made the Dialing rule to use one line for outbound only. I set up extensions and use softphones. I call in on one sip line and it goes to IVM and has a menu to press a number, which transfers back to AXON extension and transfers to employees cell phones. It did take a little while to get it working, but it is workeing great so far. So the answer is "Yes it works exceptionally well."
  10. mdkinc

    OGM WAV

    I am just setting up AXON and IVM. I recorded a .wav file and I can select it in the OGM setup, and play it, but when I dial in I hear the synthesized audio in the script window. I have tried all options I can find. Please tell me how tomake a .wav file replace the synthesized script. Thanks Max
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