When I had the pre-registered software, it worked great. But for some reason, whether I am using 3.10 or 3.11. The view scrolls continuesly. I am slow to click the movemnet buttons, which is very frustrating. But if I hit it too many times, I then have to go to task manager to close the software. Is it my system?? (Laptop) Or is it the software?? (Worked great before)