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elk

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Posts posted by elk

  1. If the account is a header account it means that nothing can be posted directly to the account but on reports the account prints the subtotals of all accounts below it with the same prefix. If you are referring to "Default Linked Account for", this means the selection you make in this field will be used as the default account for selected transactions.

  2. Could you explain what occurs when you try to load the files? Are you getting any error message? Are you using the "Add Files" icon or dragging the files? If you try with other formats, do you get the same problem? Are you trying to create a Video DVD or a Data DVD? You may try to reinstall the program and try again.

    Phone support is available for Platinum users (this is a paid service), you can find out more about Technical Support Packages here: https://secure.nch.com.au/support/purchase.html 

  3. Do you get that rectangle while recording or when you playback the video in the Recordings window? What format, resolution and frame rate are you using? Do you get the same problem when using other formats? Make sure that you are not applying any video effects: click Tools > Color and Video Effects > this will open a window in the right hand side > Reset defaults. In case you still have issues, you may install a previous version to see if it works: http://www.oldversiondownload.com/oldversions/debut-6-07-2020-02-29.exe

  4. ¿A qué se refiere con "una cantidad de subtítulos específicos"? Yo lo acabo de probar con las versiones que indica y no tengo problema con aplicar el fondo a los subtítulos seleccionados. Le recomenadría que intente lo siguiente:

    Desinstale VideoPad, luego borre 3 folders llamados VideoPad y uno llamado "Components" de estas locaciones:
    **C:\Users\<username>\AppData\Roaming\NCH Software\VideoPad\
    **C:\Program Files (x86)\NCH Software\VideoPad\
    **C:\ProgramData\NCH Software\VideoPad\
    **C:\Program Files (x86)\NCH Software\Components
    **Si no encuentra alguno de estos folders, solo continue.

    Reinicie la máquina y reinstlale el programa.

    Si aún tiene problemas, puede solicitar soporte técnico aquí: https://www.nch.com.au/support/es/

  5. To overdub/mix record, open your audio file in WavePad. Then, start Overdub/Mix record by pressing Ctrl+Shift+F5 or by going to "Menu" -> "Control" -> "Record" -> "Record – Overdub/Mix". Recording will start immediately at your cursor, you will hear the audio file playing as you record your overdub. When you are finished recording, press stop.

    If you need to start over, use undo to remove your previous recording, place your cursor at the start position, then start overdub /mix record again using the shortcut keys Ctrl+Shift+F5 or by going to "Menu" -> "Control" -> "Record" -> "Record – Overdub/Mix".

  6. I would recommend you to uninstall/disable any other software that may have been using the camera (e.g. the software that comes with the camera) since it may cause a conflict between that program and Debut. You may also want to go to Options > Video tab and check under WebCam and also under Capture Device (some webcams may be recognized as capture devices and vice versa) and confirm if the WebCam shows up there

  7. In attempt to fix this issue, please try the steps below:

    Uninstall DeskFX, then delete 3 folders named "DeskFX" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\DeskFX\
    **C:\Program Files (x86)\NCH Software\DeskFX\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\DeskFX\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/deskfx/deskfxsetup.exe

    Once done, restart your system one more time and try again.

  8. I would recommend you to try this:

    Uninstall GoldenVideos, then delete 3 folders named "GoldenVideos" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\GoldenVideos\
    **C:\Program Files (x86)\NCH Software\GoldenVideos\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\GoldenVideos\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/goldenvideos/gvsetup.exe

    Once done, restart your system one more time and try again.

    You will have to register the program using your current code.

  9. What occurs when you try to save as mp3? Are you getting any error message? If the program is asking to upgrade to a commercial version, perhaps, the settings you have used for those mp3 files are not available for your current version, so you may need to upgrade to be able to use them. I would suggest to upgrade and test again. In case you still have issues, you can always request a refund.

  10. Does it occur with all your projects or just some of them? 

    In attempt to fix this issue, please try the steps below:

    Uninstall ExpressBurn, then delete 3 folders named "ExpressBurn" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\ExpressBurn\
    **C:\Program Files (x86)\NCH Software\ExpressBurn\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\ExpressBurn\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nch.com.au/components/burnsetup.exe

    Once done, restart your system one more time.

  11. Why do you want to record your screen using an external camera? Debut can record your screen internally, without a camera. If you want to record using a camera, click Options > Video tab > check under WebCam and also under Capture Device and confirm if you camera is being recognized, if so, you just need to select it from the drop down menu > click OK

  12. Please make sure you follow these steps:

    1. Open your email settings in Express Accounts by clicking the Options button on the toolbar
    2. Select Other from the list on the left
    3. Click the Email Settings... button
    4. Select the radio button for Use SMTP to send email directly to the mail server
    5. Enter the server address in the SMTP mail host text box (this varies depending on your email client)
      • Gmail: smtp.gmail.com
      • Yahoo: smtp.mail.yahoo.com or smtp.mail.yahoo.co.uk (if email address ends in yahoo.co.uk)
      • Hotmail/MSN/Outlook.com: smtp.live.com
      • AOL: smtp.aol.com
      • Comcast: smtp.comcast.net
      • Other: Contact your mail provider for your SMTP server address
    6. Check the box labeled Server requires authentication
    7. Enter your User Name, (e.g., youraddress@gmail.com), and your Password in the appropriate text boxes
    8. Check the box labeled Use secure connection (SSL/TLS) if available
      Please note: Comcast users should skip this step
    9. Enter your email address into the Default reply email textbox
    10. Click OK to save your changes.

    If you are using a Gmail account, you will need to do additional work:

    1. Log into your Gmail account, and go to this page.
    2. Make sure the option "Allow less secure apps" is set to ON.
    3. Confirm all settings within Express Invoice, and then test emailing an invoice.

    Note that the SMTP for a Gmail account is smtp.gmail.com

  13. I tested it using that version 5.53 (trial) and I was able to download it without problems. What occurs when you try to download it? Are you getting any error message? 

    In attempt to fix this issue, please try the steps below:

    Uninstall MixPad, then delete 3 folders named "MixPad" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\MixPad\
    **C:\Program Files (x86)\NCH Software\MixPad\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\MixPad\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: http://www.oldversiondownload.com/oldversions/mixpad-5-53-2019-08-07.exe

    Once done, restart your system one more time.

  14. not sure what you mean by inventory opening balance. If you are referring to an account you created in Express Accounts, click View > Chart of Accounts > double click on the account you want to edit > enter a new Opening Balance > click OK to save the changes.

    If you are referring to something else, please elaborate.

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