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Posts posted by elk

  1. First, you may need to know that M4B is supported on the Windows version, if you are using Mac, that format will not work. If you are using Windows, the issue may be related to the size of that particular file. Although, Switch does not have a limitation about sizes, your computer may not be capable of that conversion. What are your computer specs? Do you get the same problem with smaller files? You may want to reinstall the program and confirm if the issue persists: https://www.nch.com.au/components/switchsetup.exe

  2. Do you get the problem with all the discs you burn? If you play the burnt DVD on your computer, do you still get the problem? What is the resolution of the screen you are using to watch the DVD? Remember that DVD's have an intrinsic resolution of 720×480 pixels (NTSC) and 720×540 pixels (PAL). Those pixels are either displayed in a 4:3 (standard) aspect ratio or a 16:9 (widescreen) aspect ratio. This is typically called 480p video. As you can see, 480p is a whole lot less than 1080p, so if you are using a high resolution screen, it may not look as good as you want. You may test your old version (5.10) and confirm if the issue persists: http://www.oldversiondownload.com/oldversions/photostage-5-10-2018-06-26.exe

  3. How did you upload the transactions? Did you import them from a CSV file? If so, that is the way to upload transactions. Are the duplicate transactions from one particular customer? The free and the paid version have the same features, so there should not be any difference when entering transactions. You may submit a support ticket, so the technicians can check that: https://www.nch.com.au/support/

  4. ¿cuál es el nombre del program? asumiendo que se trata de WavePad, para mejorar el volumen, bajo el menú Inicio > seleccione Volumen > Amplificar > ajuste la Ganancia dependiendo de su audio, así lo tendrá que ajustar > hacer clic en Aplicar.

    Si las voces están en el mismo canal, el programa no ofrece ninguna opción para separar voces. Se requeriría un conocimiento avanzado en ingeniería de sonido, para poder separar las frecuencias exactas de cada voz, y como podrá imaginar, no es un trabajo nada fácil de hacer y tampoco se puede garantizar que quede completamente bien.

  5. Make sure you have uninstalled the software correctly: https://www.nch.com.au/general/uninstall.html#AAA

    Once done, uninstall Voxal, then delete 3 folders named "Voxal" and 1 named "Components" from these locations:

    **C:\Users\<username>\AppData\Roaming\NCH Software\Voxal\
    **C:\Program Files (x86)\NCH Software\Voxal\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Voxal\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer

  6. Before adding the slides you want to use for your slideshow, I would recommend you to add a blank slide (it could be blank). Then, over the blank slide go to Effects > Image Overlay > adjust the Size, Margin and Alignment. Once done, add Text Overlay and adjust it depending on your needs.

  7. Do you get the problem with all the formats? You may try to record using a different format. What audio compressor are you using? Did you try to play back the recorded video using a different media player like VLC or Windows Media Player? Do you have external speakers, headphone or a second monitor with speakers connected to your computer? If so, please try to disconnect them and try again. Make sure you have selected the correct device to record. Click Options > Audio tab > check Speakers > confirm the correct device is selected > click OK. You may also want to confirm all other apps are close before starting to record and that no other program is using the capture device since it may cause a conflict. In case the issue persists, reinstall the program: https://www.nchsoftware.com/capture/debutpsetup.exe

  8. Are you getting that on all the converted files or just some of them? Is the destination folder the same as the source folder? Click Options icon > File tab > confirm if you have selected the "Append number to file", if so, you can delete the format you have there > click the Naming tab > confirm if you have selected a Custom Format for the conversions > click OK to save the changes

  9. I was unable to reproduce the issue you are reporting. I did not get the Save to disc message you are getting, I just go the message asking if I want to save it or not. After that I go a message saying if I want to overwrite or save it with a different name or different location. You need to keep in mind that the recommended way to save your work is using the Save icon. If you want to be able to make further modifications at a later time, you need to use the Save As PhotoPad Project options. This will keep the modification and layers you have created. If that if your final edit, you need to save as JPEG or PNG.

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