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elk

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Everything posted by elk

  1. What version of MoneyLine are you using? I just tested and ran a report and it shows the category for each transaction. Please try to reinstall the program using this link: https://www.nchsoftware.com/personalfinance/mlsetup.exe
  2. Could you please elaborate? When you said you cannot access your institution, do you mean it is not in the list or that you are getting any error message or problem when trying to connect? You may want to reinstall the program using this link: https://www.nchsoftware.com/personalfinance/mlsetup.exe Before reinstalling the program, I recommend you to create a backup data file to avoid losing your information during the process. Note that MoneyLine can be used to retrieve transaction and balance data from your financial institution if they support OFX connections. Contact your bank and ask if they allow connections to their OFX server, or if you are only allowed to download OFX files through their website. If downloading through their site is your only option, you can import transactions from the File menu by selecting Import from OFX/QFX File. If you are able to connect to their OFX server, you will need to gather the following information to connect. Financial Institution: Select the name of the financial institution with which the account should be associated. Alternatively, new financial institution information may be entered by using the Add new financial institution selection. Routing Number: Enter the routing number (or sort code, transit number, or BSB number) for your financial institution. Account Number: Enter the account number issued by the financial institution holding the account. User ID: Enter the user ID issued by the financial institution for accessing the account. Password: Enter the password associated with the above user ID.
  3. What format are you using to record? I would recommend you to use the Fast Capture mode to record your game. In case you still have issues, In attempt to fix this issue, please try the steps below: Uninstall Debut, then delete 3 folders named "Debut" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Debut\ **C:\Program Files (x86)\NCH Software\Debut\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Debut\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe Once done, restart your system one more time and try again.
  4. Did you test it using a different output format to see if it works? Make sure you have not set a black & white filter. After you select the Recording source and click next in the New Recording Wizard, you will see the Restoration Tools and Effects window, from there, you need to confirm that you have set "None" for Filters and also, I would recommend you to click the Restore Default button
  5. Do you get the problem on all the discs you try to burn or just one? You can try to reinstall the program using this link: https://www.nch.com.au/burn/burnsetup.exe
  6. If you do not want to apply an effect to a particular track, you can block it before applying the effect. To do that, click the track you want to block to high light it and then, hit Ctrl + K, or click the lock icon at the top of the track.
  7. In attempt to fix this issue, please try the steps below: Uninstall PhotoPad, then delete 3 folders named "PhotoPad" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\PhotoPad\ **C:\Program Files (x86)\NCH Software\PhotoPad\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\PhotoPad\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program. You may need to install the version that works with your license. Old versions can be found here: http://www.oldversiondownload.com/ Once done, restart your system one more time. Please be informed that phone support is available for Platinum users, you can find out more about Technical Support Packages here: https://secure.nch.com.au/support/purchase.html
  8. Are you recording your speakers and/or mic? Do you want to record your screen, capture device or webcam? Note that the volume levels are controlled from the audio source not from Debut.
  9. In attempt to fix this issue, please try the steps below: Uninstall PhotoStage, then delete 3 folders named "PhotoStage" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\PhotoStage\ **C:\Program Files (x86)\NCH Software\PhotoStage\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\PhotoStage\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/slideshow/pstagesetup.exe Once done, restart your system one more time and try to add the audio files again.
  10. I'm not sure what you are trying to backup, the installation file of the program of the files you convert. If you want to backup the converted files, if you are getting that message, it means you do not have permission on that particular folder, so I would recommend you to select a different output folder.
  11. Spacing cannot be modified in the program, it does not offer any option to do it. I do not know how it looks on your machine but it looks normal for me when I use different font sizes. It would be a good idea to submit a support ticket https://www.nch.com.au/support/index.html and provide some screenshots so the technicians can check and see if there may be a problem. The version I provided was released yesterday, so if may have fixed known issues, if the one you are reporting is one of them. I would suggest to try this: type the first line using any font size you prefer, but before hitting Enter to go to the next line, change the font size and then, hit Enter. That may help to modify the spacing
  12. In attempt to fix this issue, please try the steps below: Uninstall Photostage, then delete 3 folders named "Photostage" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Photostage\ **C:\Program Files (x86)\NCH Software\Photostage\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Photostage\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/slideshow/pstagesetup.exe Once done, restart your system one more time and try again.
  13. I would recommend you to submit a support ticket, so the technicians can provide you with the diagnostic version of the program. It will generate some traces that can be used to determine what could be causing the problem. You can submit your inquiry here: https://www.nch.com.au/support/index.html
  14. If you purchased the Silver support plan, you can submit a support ticket here to get prioritized email support: https://www.nch.com.au/support/index.html If you paid for the Platinum plan, you should have received an email with the contact phone numbers and the password to access. Sadly, the program does not include those violin notations. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  15. Yes, I agree,. It is recommended to select the desire resolution and use the letterbox option. In case you still have issues, you may submit a support ticket: https://www.nch.com.au/support/index.html In regards to the None option, it does not exists, I guess it was available in previous versions of PS but it is not anymore and it was not removed from the manual
  16. You can check out this link for information about the Change Disc Printable Areas dialog: http://help.nchsoftware.com/help/en/disketch/win/dialogs_changediscprintableareas.html
  17. It is not possible to set a limit for the CC. It would be helpful if you can provide some screenshots showing what you are trying to do. I would recommend you to submit a support ticket, so the technicians can take a look: https://www.nch.com.au/support/index.html You can upload the screenshots to Google Drive or Dropbox and share the download link
  18. In attempt to fix this issue, you can try the steps below: Uninstall Voxal, then delete 3 folders named "Voxal" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Voxal\ **C:\Program Files (x86)\NCH Software\Voxal\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Voxal\ **If you can't find any of the folders, just continue. After that, restart your computer and confirm if it works fine now.
  19. Those columns will always show an amount, even if it is zero. It is not possible create quotes or invoices with blank fields
  20. You may need to adjust it manually for all your recordings. You may want to use the Amplify or Normalize effects to do it. For more information, watch this video tutorial: https://www.youtube.com/watch?v=KQ-A1qESi9Q
  21. In attempt to fix this issue, please try the steps below: Uninstall Debut, then delete 3 folders named "Debut" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Debut\ **C:\Program Files (x86)\NCH Software\Debut\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Debut\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe Once done, restart your system one more time and register the program. Then, go to Audio Options > check Speakers > from the dropdown menu select MMDevice > OK. In case you still have issues, please submit a support ticket using this link: https://www.nch.com.au/support/index.html
  22. elk

    Jumping Texts

    I had that issue on previous versions of PhotoPad but the latest version 6.67 has fixed it. The latest version was released a few days ago and it can be downloaded here: https://www.nchsoftware.com/photoeditor/ppadsetup.exe
  23. Your registration and activation code will work on any fix or new version of the software released within 6 months from the date of purchase. After that you are always entitled to discounted upgrade pricing: https://www.nch.com.au/upgrade/index.html
  24. Sadly, those titles cannot be renamed. You may want to know that Express Invoice can be installed (for Windows) in the following languages: German, English, Spanish, French, Italian, Japanese, and Portuguese. You did not mention the language but perhaps, one of them works for you. Note that you can have only one version of Invoice installed on your computer.
  25. Si el pago lo hizo por PayPal, lo puede cancelar directamente desde su cuenta de PayPal, si fue con tarjeta y ya envió la solicitud de cancelación al equipo de soporte, debe esperar la respuesta por parte de ellos, a veces pueden tardar un par de días dependiendo del volumen de solicitudes que se reciban
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