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elk

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Posts posted by elk

  1. In attempt to fix this issue, please try the steps below:

    Uninstall MixPad, then delete 3 folders named "MixPad" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\MixPad\
    **C:\Program Files (x86)\NCH Software\MixPad\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\MixPad\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link (this is the latest version 7.05) : https://www.nch.com.au/mixpad/mpsetup.exe

    Once done, restart your system one more time.

  2. MixPad currently features support for playback to ASIO and recording from ASIO. NCH recommends ASIO for both playback and recording. Make sure you have selected the correct device for playback and recording. Click the wrench icon and select the devices you want to use. Click OK to save the changes.

  3. In attempt to fix this issue, please try the steps below:

    Uninstall Voxal, then delete 3 folders named "Voxal" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Voxal\
    **C:\Program Files (x86)\NCH Software\Voxal\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Voxal\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/voicechanger/vxlsetup.exe

    Once done, restart your system one more time.

    To register:
    1- Open the program.
    2- From the top left corner, click the "File" menu.
    3- From the dropdown menu select "Register software..." 
    4- Enter your registration code (numbers-letters) and click on Register.
    5-If successful, you'll see the "Licensed Software" status at the very top of the window, next to the program's name.

    In case you still have issues, you may need to submit a support ticket here: https://www.nch.com.au/support/index.html

  4. You can try to create custom stories with different elevation, that will allow you to create walls in the selected story and adjust the walls to that elevation. To do that, click "New Story" > enter a Story Name > set the wall height and elevation > click Create New Story > now select the new story from the list and start drawing the wall. You may need to create multiple custom stories with different elevations to be able to achieve that

  5. I have not tested it with a 800MB disc, they usually are 700MB (80 minutes), so I'm not sure if those discs will be supported. If you burn it as Audio disc, it will be burned in CD format, so it will not keep the aiff format. On the other hand, if you burn it as MP3, there is no need to convert the files, when you load any audio file, it will be automatically converted to MP3

  6. If you want to add a tax column to your invoices: Click Options > VAT/Sales Tax > click Add to add a new tax rate > enter the required information > click Save > check the option "Show sales tax rate as column on invoice" > click Save

  7. Sync device option, this feature will allow you to build a database using Dropbox which you can use to synchronize devices with that database for you to have access anywhere. To set this option you would first need to do it from the computer you will use to create the master database, so if you are going to build the database from your PC you should start the process from the PC. To set this option you may open Express Invoice and go to Options > Sync Device > Sync this device with other devices running Express Invoice > select Dropbox and click on Connect. Enter your Dropbox credentials and wait until the synchronization completes. Once you have the PC synchronized you can follow the same procedure from the other devices you wish to connect and each device should be assigned a letter, so the first device (PC) should be Letter A, second device letter B and so on.

  8. I replied to your previous message, but as I mentioned, the program does not have any option to convert your files automatically and based on what you described, the problems does not seem to be associated with Prism. The format your files were converted to is not supported by Prism

  9. Prism cannot convert files automatically and also, it cannot convert to NTC format, since it is not a supported format: https://www.nchsoftware.com/prism/kb/1217.html

    So I do not think Prism caused that problem. That format is associated with Nikon Capture. I would recommend you to check if you have that Nikon software installed on your machine and try to uninstall it to see if it makes a difference.

    NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/

  10. Could you please elaborate? When you said you cannot access your institution, do you mean it is not in the list or that you are getting any error message or problem when trying to connect? You may want to reinstall the program using this link: https://www.nchsoftware.com/personalfinance/mlsetup.exe

    Before reinstalling the program, I recommend you to create a backup data file to avoid losing your information during the process.

    Note that MoneyLine can be used to retrieve transaction and balance data from your financial institution if they support OFX connections. Contact your bank and ask if they allow connections to their OFX server, or if you are only allowed to download OFX files through their website. If downloading through their site is your only option, you can import transactions from the File menu by selecting Import from OFX/QFX File. If you are able to connect to their OFX server, you will need to gather the following information to connect.

    Financial Institution: Select the name of the financial institution with which the account should be associated. Alternatively, new financial institution information may be entered by using the Add new financial institution selection.
    Routing Number: Enter the routing number (or sort code, transit number, or BSB number) for your financial institution.
    Account Number: Enter the account number issued by the financial institution holding the account.
    User ID: Enter the user ID issued by the financial institution for accessing the account.
    Password: Enter the password associated with the above user ID.

  11. What format are you using to record? I would recommend you to use the Fast Capture mode to record your game. In case you still have issues, 

    In attempt to fix this issue, please try the steps below:

    Uninstall Debut, then delete 3 folders named "Debut" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Debut\
    **C:\Program Files (x86)\NCH Software\Debut\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Debut\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe

    Once done, restart your system one more time and try again.

  12. Did you test it using a different output format to see if it works? Make sure you have not set a black & white filter. After you select the Recording source and click next in the New Recording Wizard, you will see the  Restoration Tools and Effects window, from there, you need to confirm that you have set "None" for Filters and also, I would recommend you to click the Restore Default button

  13. If you do not want to apply an effect to a particular track, you can block it before applying the effect. To do that, click the track you want to block to high light it and then, hit Ctrl + K, or click the lock icon at the top of the track.

  14. In attempt to fix this issue, please try the steps below:

    Uninstall PhotoPad, then delete 3 folders named "PhotoPad" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\PhotoPad\
    **C:\Program Files (x86)\NCH Software\PhotoPad\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\PhotoPad\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program. You may need to install the version that works with your license. Old versions can be found here: http://www.oldversiondownload.com/

    Once done, restart your system one more time.

    Please be informed that phone support is available for Platinum users, you can find out more about Technical Support Packages here: https://secure.nch.com.au/support/purchase.html

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