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elk

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Everything posted by elk

  1. What format are you using to record? I would recommend you to use the Fast Capture mode to record your game. In case you still have issues, In attempt to fix this issue, please try the steps below: Uninstall Debut, then delete 3 folders named "Debut" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Debut\ **C:\Program Files (x86)\NCH Software\Debut\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Debut\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe Once done, restart your system one more time and try again.
  2. Did you test it using a different output format to see if it works? Make sure you have not set a black & white filter. After you select the Recording source and click next in the New Recording Wizard, you will see the Restoration Tools and Effects window, from there, you need to confirm that you have set "None" for Filters and also, I would recommend you to click the Restore Default button
  3. Do you get the problem on all the discs you try to burn or just one? You can try to reinstall the program using this link: https://www.nch.com.au/burn/burnsetup.exe
  4. If you do not want to apply an effect to a particular track, you can block it before applying the effect. To do that, click the track you want to block to high light it and then, hit Ctrl + K, or click the lock icon at the top of the track.
  5. In attempt to fix this issue, please try the steps below: Uninstall PhotoPad, then delete 3 folders named "PhotoPad" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\PhotoPad\ **C:\Program Files (x86)\NCH Software\PhotoPad\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\PhotoPad\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program. You may need to install the version that works with your license. Old versions can be found here: http://www.oldversiondownload.com/ Once done, restart your system one more time. Please be informed that phone support is available for Platinum users, you can find out more about Technical Support Packages here: https://secure.nch.com.au/support/purchase.html
  6. Are you recording your speakers and/or mic? Do you want to record your screen, capture device or webcam? Note that the volume levels are controlled from the audio source not from Debut.
  7. In attempt to fix this issue, please try the steps below: Uninstall PhotoStage, then delete 3 folders named "PhotoStage" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\PhotoStage\ **C:\Program Files (x86)\NCH Software\PhotoStage\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\PhotoStage\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/slideshow/pstagesetup.exe Once done, restart your system one more time and try to add the audio files again.
  8. I'm not sure what you are trying to backup, the installation file of the program of the files you convert. If you want to backup the converted files, if you are getting that message, it means you do not have permission on that particular folder, so I would recommend you to select a different output folder.
  9. Spacing cannot be modified in the program, it does not offer any option to do it. I do not know how it looks on your machine but it looks normal for me when I use different font sizes. It would be a good idea to submit a support ticket https://www.nch.com.au/support/index.html and provide some screenshots so the technicians can check and see if there may be a problem. The version I provided was released yesterday, so if may have fixed known issues, if the one you are reporting is one of them. I would suggest to try this: type the first line using any font size you prefer, but before hitting Enter to go to the next line, change the font size and then, hit Enter. That may help to modify the spacing
  10. In attempt to fix this issue, please try the steps below: Uninstall Photostage, then delete 3 folders named "Photostage" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Photostage\ **C:\Program Files (x86)\NCH Software\Photostage\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Photostage\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/slideshow/pstagesetup.exe Once done, restart your system one more time and try again.
  11. I would recommend you to submit a support ticket, so the technicians can provide you with the diagnostic version of the program. It will generate some traces that can be used to determine what could be causing the problem. You can submit your inquiry here: https://www.nch.com.au/support/index.html
  12. If you purchased the Silver support plan, you can submit a support ticket here to get prioritized email support: https://www.nch.com.au/support/index.html If you paid for the Platinum plan, you should have received an email with the contact phone numbers and the password to access. Sadly, the program does not include those violin notations. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  13. Yes, I agree,. It is recommended to select the desire resolution and use the letterbox option. In case you still have issues, you may submit a support ticket: https://www.nch.com.au/support/index.html In regards to the None option, it does not exists, I guess it was available in previous versions of PS but it is not anymore and it was not removed from the manual
  14. You can check out this link for information about the Change Disc Printable Areas dialog: http://help.nchsoftware.com/help/en/disketch/win/dialogs_changediscprintableareas.html
  15. It is not possible to set a limit for the CC. It would be helpful if you can provide some screenshots showing what you are trying to do. I would recommend you to submit a support ticket, so the technicians can take a look: https://www.nch.com.au/support/index.html You can upload the screenshots to Google Drive or Dropbox and share the download link
  16. In attempt to fix this issue, you can try the steps below: Uninstall Voxal, then delete 3 folders named "Voxal" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Voxal\ **C:\Program Files (x86)\NCH Software\Voxal\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Voxal\ **If you can't find any of the folders, just continue. After that, restart your computer and confirm if it works fine now.
  17. Those columns will always show an amount, even if it is zero. It is not possible create quotes or invoices with blank fields
  18. You may need to adjust it manually for all your recordings. You may want to use the Amplify or Normalize effects to do it. For more information, watch this video tutorial: https://www.youtube.com/watch?v=KQ-A1qESi9Q
  19. In attempt to fix this issue, please try the steps below: Uninstall Debut, then delete 3 folders named "Debut" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Debut\ **C:\Program Files (x86)\NCH Software\Debut\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Debut\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe Once done, restart your system one more time and register the program. Then, go to Audio Options > check Speakers > from the dropdown menu select MMDevice > OK. In case you still have issues, please submit a support ticket using this link: https://www.nch.com.au/support/index.html
  20. elk

    Jumping Texts

    I had that issue on previous versions of PhotoPad but the latest version 6.67 has fixed it. The latest version was released a few days ago and it can be downloaded here: https://www.nchsoftware.com/photoeditor/ppadsetup.exe
  21. Your registration and activation code will work on any fix or new version of the software released within 6 months from the date of purchase. After that you are always entitled to discounted upgrade pricing: https://www.nch.com.au/upgrade/index.html
  22. Sadly, those titles cannot be renamed. You may want to know that Express Invoice can be installed (for Windows) in the following languages: German, English, Spanish, French, Italian, Japanese, and Portuguese. You did not mention the language but perhaps, one of them works for you. Note that you can have only one version of Invoice installed on your computer.
  23. Si el pago lo hizo por PayPal, lo puede cancelar directamente desde su cuenta de PayPal, si fue con tarjeta y ya envió la solicitud de cancelación al equipo de soporte, debe esperar la respuesta por parte de ellos, a veces pueden tardar un par de días dependiendo del volumen de solicitudes que se reciban
  24. You can change your password by opening the Security tab of the Options window, and clicking the Change Your Password button. If you forgot your password and you are trying to access the program, you can use the Recovery email Address option (in case you set a recovery email address), otherwise, it will not be possible to retrieve the password and you will have to uninstall and reinstall the program but all your data will be lost
  25. elk

    sony atrack

    Esta es la lista de formatos de entrada y salida de Switch. le recomiendo que revise si ese formato que menciona está en la lista: https://www.nch.com.au/switch/es/kb/1405.html
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