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elk

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Everything posted by elk

  1. If your financial institution is not in the list, you can add it manually. To do that, please follow these steps: Click Accounts menu > Add Account > check Enable online account access > click the Financial Institution drop down menu > select Add New Financial Institution > enter the required information (if you do not know that, you may need to contact your bank, they are the only ones who can provide you with those details) > click OK > OK again to save the changes.
  2. elk

    copy bars

    You need to click the bar you want to copy to highlight it, hit Ctrl + C command to copy. Then, go to a blank bar, click on it to highlight it, hit Ctrl + V command to paste.
  3. If you use a different picture for the overlay, do you get the same problem? What is the format of that file? When you open the project, do you get a message saying there is a missing file? In attempt to fix this issue, please try the steps below: Uninstall PhotoStage, then delete 3 folders named "PhotoStage" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\PhotoStage\ **C:\Program Files (x86)\NCH Software\PhotoStage\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\PhotoStage\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/slideshow/pstagesetup.exe Once done, restart your system one more time and try again.
  4. Under Home menu > click Batch icon > click Add Files button > select the files you want to convert > click Open > click Next > under the Command List section, click Add > select the Covert Files command > OK > click Next > select Convert to File Format > from the drop down menu, select the output format > select an Output Folder > click Next > it will start processing the files. Once done, it will open the output folder you selected folder and the converted files should be there
  5. Please be informed that chords can be placed wherever you need in the score, so you can place the quarter notes and then, put the 7th chord in the section you need. In case you have any issues, please explain in detail what the problem is
  6. Were the original recordings made at 1920x1080? If you select a different video format, do you get the same problem? You may test it using WMV and confirm if the issue persists. You can try to reinstall the program using this link: https://www.nch.com.au/components/debutsetup.exe
  7. In attempt to fix this issue, please try the steps below: Uninstall MixPad, then delete 3 folders named "MixPad" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\MixPad\ **C:\Program Files (x86)\NCH Software\MixPad\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\MixPad\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link (this is the latest version 7.05) : https://www.nch.com.au/mixpad/mpsetup.exe Once done, restart your system one more time.
  8. MixPad currently features support for playback to ASIO and recording from ASIO. NCH recommends ASIO for both playback and recording. Make sure you have selected the correct device for playback and recording. Click the wrench icon and select the devices you want to use. Click OK to save the changes.
  9. The email with the registration code, should be in your inbox or spam folder, but in case you do not see it there, you may need to contact the support team, so they can provide you with your registration details. You can submit a support ticket here: https://www.nch.com.au/support/index.html
  10. In attempt to fix this issue, please try the steps below: Uninstall Voxal, then delete 3 folders named "Voxal" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Voxal\ **C:\Program Files (x86)\NCH Software\Voxal\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Voxal\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/voicechanger/vxlsetup.exe Once done, restart your system one more time. To register: 1- Open the program. 2- From the top left corner, click the "File" menu. 3- From the dropdown menu select "Register software..." 4- Enter your registration code (numbers-letters) and click on Register. 5-If successful, you'll see the "Licensed Software" status at the very top of the window, next to the program's name. In case you still have issues, you may need to submit a support ticket here: https://www.nch.com.au/support/index.html
  11. What version of Voxal are you using? Make sure you install the latest one (v5.12) using this link: https://www.nch.com.au/components/voxalmaci.zip In case you have any issues, I would recommend you to submit a support ticket using this link: https://www.nch.com.au/support/index.html
  12. If you want to apply an effect to an existing recording, you need to make sure you follow these steps: https://www.nchsoftware.com/voicechanger/kb/1609.html When you connect Voxal to another program, Voxal must be opened prior to the program that you are using the effect in. Close both programs, open Voxal, then open the program where you would like to apply the voice effect.
  13. Sadly, the eraser for mac version will only erase what you draw using the Draw tool, it will not erase the image itself. If you find the instructions provided in the manual do not work, you can submit a bug report here: https://www.nch.com.au/software/bug.html
  14. You can try to create custom stories with different elevation, that will allow you to create walls in the selected story and adjust the walls to that elevation. To do that, click "New Story" > enter a Story Name > set the wall height and elevation > click Create New Story > now select the new story from the list and start drawing the wall. You may need to create multiple custom stories with different elevations to be able to achieve that
  15. I would recommend you to uninstall the program, restart your computer and reinstall it from this link: https://www.nch.com.au/tonegen/tonegenmaci.zip In case you still have issues, you may need to submit a support ticket using this link: https://www.nch.com.au/support/index.html
  16. I have not tested it with a 800MB disc, they usually are 700MB (80 minutes), so I'm not sure if those discs will be supported. If you burn it as Audio disc, it will be burned in CD format, so it will not keep the aiff format. On the other hand, if you burn it as MP3, there is no need to convert the files, when you load any audio file, it will be automatically converted to MP3
  17. elk

    TAX STAMP

    If you want to add a tax column to your invoices: Click Options > VAT/Sales Tax > click Add to add a new tax rate > enter the required information > click Save > check the option "Show sales tax rate as column on invoice" > click Save
  18. Sadly, it is not possible to adjust the color scale for the TFFT spectrogram. Depending on the version of WavePad you have, the colors may vary, but the program itself does not have any option to change it. In this link you can find older versions of the program: http://www.oldversiondownload.com/ NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  19. Sync device option, this feature will allow you to build a database using Dropbox which you can use to synchronize devices with that database for you to have access anywhere. To set this option you would first need to do it from the computer you will use to create the master database, so if you are going to build the database from your PC you should start the process from the PC. To set this option you may open Express Invoice and go to Options > Sync Device > Sync this device with other devices running Express Invoice > select Dropbox and click on Connect. Enter your Dropbox credentials and wait until the synchronization completes. Once you have the PC synchronized you can follow the same procedure from the other devices you wish to connect and each device should be assigned a letter, so the first device (PC) should be Letter A, second device letter B and so on.
  20. It would be difficult to determine if Prism is not compatible with one particular software installed on your computer and that may be creating a conflict with your files but you may try to uninstall Prism and check if the issue persists. In case you still have issues, you can submit a support ticket using this link: https://www.nch.com.au/support/index.html
  21. I replied to your previous message, but as I mentioned, the program does not have any option to convert your files automatically and based on what you described, the problems does not seem to be associated with Prism. The format your files were converted to is not supported by Prism
  22. Prism cannot convert files automatically and also, it cannot convert to NTC format, since it is not a supported format: https://www.nchsoftware.com/prism/kb/1217.html So I do not think Prism caused that problem. That format is associated with Nikon Capture. I would recommend you to check if you have that Nikon software installed on your machine and try to uninstall it to see if it makes a difference. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  23. Sadly, the program does not offer any option to do that. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  24. What version of MoneyLine are you using? I just tested and ran a report and it shows the category for each transaction. Please try to reinstall the program using this link: https://www.nchsoftware.com/personalfinance/mlsetup.exe
  25. Could you please elaborate? When you said you cannot access your institution, do you mean it is not in the list or that you are getting any error message or problem when trying to connect? You may want to reinstall the program using this link: https://www.nchsoftware.com/personalfinance/mlsetup.exe Before reinstalling the program, I recommend you to create a backup data file to avoid losing your information during the process. Note that MoneyLine can be used to retrieve transaction and balance data from your financial institution if they support OFX connections. Contact your bank and ask if they allow connections to their OFX server, or if you are only allowed to download OFX files through their website. If downloading through their site is your only option, you can import transactions from the File menu by selecting Import from OFX/QFX File. If you are able to connect to their OFX server, you will need to gather the following information to connect. Financial Institution: Select the name of the financial institution with which the account should be associated. Alternatively, new financial institution information may be entered by using the Add new financial institution selection. Routing Number: Enter the routing number (or sort code, transit number, or BSB number) for your financial institution. Account Number: Enter the account number issued by the financial institution holding the account. User ID: Enter the user ID issued by the financial institution for accessing the account. Password: Enter the password associated with the above user ID.
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