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Posts posted by elk

  1. Hello,

    When you apply a refund in Express Invoice, it does not affect the inventory. As a workaround, what you need to do is to modify/delete the items in the invoice, so it would be reflected in Inventoria.


  2. Hello,

    If you are referring to changing text in the printed invoice, you can click on Options menu > select Invoice from the left menu > Text > Text tab > from the Heading column, you can find the text that needs to be modified and from the Text column, you can enter the new text.

    If you are referring to something else, please be more specific and explain in detail what you are trying to do.


  3. Hello,

    That message is normal when creating the slideshow. It may depend on the amount of image, video or audio files you are using to create it. You can confirm that by creating a slideshow with a few amount of pictures, it should not happen. 

    Have you tried to export the slideshow? After exporting it, your slideshow should look normal.


  4. Hello,

    Yes, you should be able to backup to a USB stick. To back up data, click the Tools menu and select Back Up Data. Select a method for backup depending on how you would like to access the data later on. You do not need internet connection to open or view your transactions in Money. You would only need internet access if you want to use the web access feature:

    MoneyLine can be used to retrieve transaction and balance data from your financial institution if they support OFX connections. Contact your bank and ask if they allow connections to their OFX server, or if you are only allowed to download OFX files through their website. If downloading through their site is your only option, you can import transactions from the File menu by selecting Import from OFX/QFX File. If you are able to connect to their OFX server, you will need to gather the following information:

    Financial Institution: Select the name of the financial institution with which the account should be associated. Alternatively, new financial institution information may be entered by using the Add

    Routing Number: Enter the routing number (or sort code, transit number, or BSB number) for your financial institution.

    Account Number: Enter the account number issued by the financial institution holding the account.

    User ID: Enter the user ID issued by the financial institution for accessing the account.

    Password: Enter the password associated with the above user ID.


  5. Hello,

    Does your camera has an input to capture audio? Some network cameras do not record sound. The sound capture can be done using the built-in computer microphone, if your system has one or with a desktop microphone. To select the microphone:
    *Select Options from the toolbar
    *On the Devices tab, select your microphone from the Audio section
    *Make sure that the checkbox next to Microphone is selected


  6. Hello,

    Unfortunately, Zulu has not the option to remove background music/noise. Instead, you may want to try installing WavePad which is a sound editor program. It lets you record and edit voice and other audio recordings. You can cut, copy and paste parts of recording and, if required, add effects like echo, amplification and noise reduction. You can install the trial version using this link: http://www.nch.com.au/components/wpsetup.exe

    You need to be aware that in WavePad you can remove frequencies but not specific sounds. For additional information, you can check out this link: http://help.nchsoftware.com/help/en/wavepad/win/equalizer.html


  7. Hello,

    Please be informed that your partner/staff should be able to update the information without issues. The web interface, or the web access feature, can be accessed online from any location, including any computer or mobile device with internet access. Using this feature is helpful for business that need to give multiple users access to the same data, or for businesses that need to update accounts and inventory, or invoice while on the road. You need to keep in mind that each person who has access to Express Accounts can be given a different level of User Privileges. The levels are:

    Administrator - has access to all businesses, can manage passwords for all users, can create and edit account and inventory data through the web interface, and can view reports.
    User - has access only to assigned businesses, can create and edit account and inventory data, and can view reports.
    Viewer - has access only to assigned businesses, can only view account and inventory data, and can view reports.


  8. Hello,

    First, go to Tools menu > Restore Default Layout. Then, in the Timeline mode, in the left side of the Video track, you should see a plus sign, so you can click on that to expand the track.


  9. Hello,

    When exporting from PDF to PNG, the max output resolution is 300dpi. Unfortunately, there is not way to increase that. If you use a different output format such as .jpeg you should be able to increase the output resolution up to 1200.


  10. Hello,

    You would need to have it visible while recording from screen. If you have a second monitor, you can use the "Draw a selection area" option to record just one monitor and continue working on the other screen. Click the Draw selection area button, which is the first button to the left in the panel, to draw a new screen selection using the mouse. While holding down the left mouse button, move the mouse and draw a rectangle to capture on the desktop. Click the "Select" button to lock in your selection and return to the main interface to start capturing.


  11. Hi,

    Please be informed that  Copper's reporting ability can be used as a valuable performance analysis tool. To access Copper's reports, click on the Reports button on the main window toolbar. Then, select the menu item for the report you wish to view. You will then be asked to select a report category and to provide a date range for the reporting period.

    Copper provides the following reports for both sales and refunds categories:

    *Transactions - View all transactions within the selected reporting period, including salesperson and amount.
    *Salespeople - View total sales made or refunds processed by each salesperson within the selected reporting period, including percentage by totals for each salesperson.
    *Items - View the total quantity of each item sold or refunded within the selected reporting period, including total values for each item. The item values do not take into account coupon discounts or taxes.
    *Taxes - View the total taxes of different types applied on transactions within the selected reporting period.
    *Payment Methods - View the report of payment methods of different types (such as cash, check, credit, etc.) applied on transactions within the selected reporting period.

    Each reporting screen provides the following actions:

    *Preview - Preview the report to see how it will be printed.
    *Print - Send the report to a printer.
    *Save as PDF - Save the report as a PDF file.
    *Save as CSV - Save the report as a CSV file, which can be opened in a spreadsheet application.
    *Email - Send the report as a PDF file to a recipient via email. You must set up email settings from the General tab in Options before you can send email from Copper.
    *Fax - Send the report to a recipient via Fax. You must set up fax settings from the General tab in Options before you can send faxes from Copper.


  12. Hi,

    In this case you would need to contact National Australia Bank and request these details http://help.nchsoftware.com/help/en/moneyline/win/dlgaddfi.html

    Once you have gathered that information, in MoneyLine, you need to follow these steps: click on the Accounts menu > Add Account > check the box "Enable online access account" > in the Online Access section, select for Financial Institution: Add New Financial Institution > enter the requested information > OK


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