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elk

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Everything posted by elk

  1. Please make sure you follow these steps: Open your email settings in Express Accounts by clicking the Options button on the toolbar Select Other from the list on the left Click the Email Settings... button Select the radio button for Use SMTP to send email directly to the mail server Enter the server address in the SMTP mail host text box (this varies depending on your email client) Gmail: smtp.gmail.com Yahoo: smtp.mail.yahoo.com or smtp.mail.yahoo.co.uk (if email address ends in yahoo.co.uk) Hotmail/MSN/Outlook.com: smtp.live.com AOL: smtp.aol.com Comcast: smtp.comcast.net Other: Contact your mail provider for your SMTP server address Check the box labeled Server requires authentication Enter your User Name, (e.g., youraddress@gmail.com), and your Password in the appropriate text boxes Check the box labeled Use secure connection (SSL/TLS) if available Please note: Comcast users should skip this step Enter your email address into the Default reply email textbox Click OK to save your changes. If you are using a Gmail account, you will need to do additional work: Log into your Gmail account, and go to this page. Make sure the option "Allow less secure apps" is set to ON. Confirm all settings within Express Invoice, and then test emailing an invoice. Note that the SMTP for a Gmail account is smtp.gmail.com
  2. I tested it using that version 5.53 (trial) and I was able to download it without problems. What occurs when you try to download it? Are you getting any error message? In attempt to fix this issue, please try the steps below: Uninstall MixPad, then delete 3 folders named "MixPad" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\MixPad\ **C:\Program Files (x86)\NCH Software\MixPad\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\MixPad\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: http://www.oldversiondownload.com/oldversions/mixpad-5-53-2019-08-07.exe Once done, restart your system one more time.
  3. not sure what you mean by inventory opening balance. If you are referring to an account you created in Express Accounts, click View > Chart of Accounts > double click on the account you want to edit > enter a new Opening Balance > click OK to save the changes. If you are referring to something else, please elaborate.
  4. In this particular case, I would recommend you to submit a support ticket and share some screenshots showing the problem you have encountered there, so the technicians can figure out what could be causing the problem. To submit the ticket, click here: https://www.nch.com.au/support/
  5. elk

    Volume control

    I would recommend you to check out this video tutorial to learn how to adjust the audio recordings: https://www.youtube.com/watch?v=Um3RySWgeF80
  6. Unfortunately, you cannot load files directly from Dropbox. You need to download the files from Dropbox to your computer and then, you can load them onto Express Scribe
  7. No, the program does not offer any option to show up the amount of files that were backed up. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  8. Sadly, the program does not offer an option to show up transactions by entry order as you have described. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  9. Hello, it may depend on how long ago you purchased the license and also, may depend on the current version you have on you Mac. If it is running Catalina and you purchased a license more than 6 months ago, you will be required to upgrade since old licenses will not be compatible with that OS. If you purchase your license recently, you can use the same license. NCH offers a license upgrade discount by entering your current registration code at http://www.nch.com.au/upgrade/
  10. Not sure what you are referring to. Could you provide an example or send a screenshot showing that? So it would be easier to understand and try to find a solution for you. In any case, I would recommend you read the online help manual: http://help.nchsoftware.com/help/en/crescendo/win/index.html
  11. Photostage creates a video output from the selected images and audio but the playback depends on the video player so there is no option to create a loop project.
  12. elk

    Archive

    All the reports you can run in MoneyLine (click Reports menu > select any of the reports) can be saved as CSV. You may also try to backup your data (click Tools > Back Up Data). Once you have saved the data (CSV or Backup), you can delete the existing data and start over.
  13. Sadly, the program does not offer the option to run a report with the information you are requesting. This is the list of reports you can run in Express Invoice: http://help.nchsoftware.com/help/en/expressinvoice/win/reports.html If the information you need is not there, it would not be possible to retrieve that data. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  14. elk

    Primary Contact

    What do you mean by "I can't enter the same name twice in the name field"? What field are you referring to? Can you provide all the steps you have followed to be able to reproduce the issue? What occurs when you try to do that? Are you getting any error message? What happens you you try to get into Primary Contact? In any case, I would recommend you to reinstall the program https://www.nchsoftware.com/crm/refsetup.exe You may also want to read the online help manual: http://help.nchsoftware.com/help/en/reflect/win/index.html
  15. In this case, I would recommend you to reinstall the program and make sure you have the latest version. You can download it here: https://www.nch.com.au/mixpad/mpsetup.exe
  16. If you are not using Mac OS Catalina, v6.64 should work without issues on your machine. I guess the message does not say it does not work, what it says is that the current version of the program is 32bit and will not work on future OS upgrades, so it is recommended to upgrade. Then, the classic wavepad color scheme option is not available on newer versions. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  17. Unfortunately, the program does not offer the option to do what you have described. Multiple packing list details cannot be added to one single invoice
  18. To adjust the text you need to do this: Under the Text properties section, you should see a couple of icons under "Curved Text", you just need to click on them to rotate left or right. I have attached a screenshot here: https://files.fm/u/tzgbmsk7 If you want to print direct to disc, you can check out this information: http://help.nchsoftware.com/help/en/disketch/win/concepts_directtodisc.html
  19. You should be able to change the pitch using semitones: click Effects menu > Speed > Pitch Change > adjust it depending on your needs > click Apply. To learn more about this: http://help.nchsoftware.com/help/en/wavepad/win/speedpitch.html
  20. How are you making those check entries? You may try to reinstall the program and confirm if the issue persists. Before reinstalling the program, we recommend you to create a backup data file to avoid losing your information during the process. If you still have issues, I would recommend you to submit a support ticket: https://www.nch.com.au/support/
  21. If you already finished your slideshow and want to export it as a video file, you need to click File > Export Slideshow > Video File > select Preset > click Create
  22. The program does not have any options to untune your recordings in the way you have described. I would recommend you to confirm that you have not applied effects to your recordings. You may try to reinstall the program to see if the issue persists. If you still have problems, you may submit a support ticket: https://www.nch.com.au/support/
  23. First of all, you need to make sure you have purchased a license for the "Plus MPEG2 Edition" and have registered the program since the "Plus Edition" does not support video file formats MPEG2. Then, .mpg format is the extension of the file, MPEG2 is the video compressor, so when you convert it (even if you use MPEG2), the extension if the file will be .mpg, the difference will be in the way the video is compressed.
  24. Could you explain in detail what you are trying to record? To select a particular device to record from, from the left panel you will see the tracks > click the wrench icon > under recording options, select the audio device you want to use to record > click OK
  25. I would recommend you to check under this location on your Mac and confirm if the files are there: /Users/YOURUSERNAME/Library/Application Support That is the default location where Scribe stores the data. If you do not know how to access it, you can contact Apple support for assistance.
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