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elk

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Posts posted by elk

  1. NCH has the trial and the free version, they are different. The trial version is the full version but it will expire after a few days. Based on what you stated, it sound like you have the trial. The free version does not expire but will only burn CDs, it will not burn DVD nor Blu-ray discs. If you need to burn DVDs, you will have to purchase a license. Otherwise, you can uninstall your current version and reinstall the free one here: https://www.nch.com.au/burn/burnsetup.exe

  2. If you want to add a split scheduled transaction, you may need to add the scheduled transaction > click Manage menu > Schedule transactions > Add > enter the details for the transactions > click OK. Once the transaction has been posted, from the Home screen > double click on the transaction you want to split > click the Split Transaction button > enter the split transactions. Note that in the home screen it will not show up individually, it will only indicate "Split", so you may need to access the transaction to view the details.

  3. Do you get the problem with some particular PNG files or all the PNG files? In attempt to fix this issue, you may try the steps below:

    Uninstall Pixillion, then delete 3 folders named "Pixillion" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Pixillion\
    **C:\Program Files (x86)\NCH Software\Pixillion\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Pixillion\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/imageconverter/pixpsetup.exe

    Once done, restart your system one more time and try again.

  4. Yes, depending on the options you select to import the object, you will be allowed to do some things and other options will be blocked. I tried to reproduce the issue you are reporting and what it worked for me was this: when importing the roof trusses, I selected for Category > Misc and for Type Ceiling Object. put the object in the position I wanted and then, using the options from the left panel, I played with the Height to adjust it as I wanted.

  5. Where do you see those numbers in the statement? Does it occur with all the customers? No, it is not possible to remove those columns from the customer statements. What version of Express Invoice do you have? You can try to reinstall the program using this link: https://www.nchsoftware.com/invoice/invoicemaci.zip

    Before reinstalling the program, I recommend you to create a backup data file to avoid losing your information during the process.

  6. I'm not saying that. I was just asking if the problem persists when you play it back on the computer. Also, I asked for your screen resolution. As I explain before, DVDs may not look very good in high resolution screens. Instead, (if you have the right equipment) I would recommend you to burn it as Blu-ray which allows higher resolution.

  7. How are you trying to import the Journal transactions? Did you manually create a CSV file with the data? Note that Express Invoice does not have Journal section nor Chart of Accounts, so it is impossible to transfer that data to Express Accounts because it does not exist in Express Invoice. If you want to load all the data from Express Invoice, you need to create a backup file https://www.nchsoftware.com/invoice/kb/1140.html and then, restore it on Accounts: https://www.nchsoftware.com/accounting/kb/1138.html

    Note that any existing data in Express Accounts will be deleted when the backup is restored.

  8. Have you tried to change the destination folder to see if the issue persists? The regular version of Prism does not create a log for this. 

    In attempt to fix this issue, please try the steps below:

    Uninstall Prism, then delete 3 folders named "Prism" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Prism\
    **C:\Program Files (x86)\NCH Software\Prism\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Prism\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/prism/prismpsetup.exe

    Once done, restart your system one more time and try again.

  9. In attempt to fix this issue, please try the steps below:

    Uninstall WavePad, then delete 3 folders named "WavePad" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\WavePad\
    **C:\Program Files (x86)\NCH Software\WavePad\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\WavePad\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and try again to see if the issue persists. If you still have problems, you can submit a support ticket: https://www.nch.com.au/support/

  10. Si está usando hardware ASIO puede marcar la casilla Habilitar supervisión de dispositivos ASIO lo cual le permitirá escuchar lo que está grabando en sus auriculares. Sin embargo, una mejor manera de supervisar su grabación es usar el hardware directamente. La mayoría de las tarjetas de sonido le permitirán supervisar directamente su entrada a través de un auricular de salida. Esta opción le dará el mejor rendimiento y cero latencia.
    Si está grabando desde un dispositivo MIDI (tal como un teclado piano MIDI), puede supervisar sus grabaciones usando un instrumento VST para sintetizar el MIDI en sonidos. Para hacer esto, oprima Habilitar supervisión MIDI a través de instrumento VST para dispositivos ASIO y seleccione desde la lista desplegable el instrumento que desea usar.

  11. In attempt to fix this issue, please try the steps below:

    Uninstall Debut, then delete 3 folders named "Debut" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Debut\
    **C:\Program Files (x86)\NCH Software\Debut\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Debut\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe

    Once done, restart your system one more time.

    Register the program and try again.

    Before reinstalling the program, I recommend you to save your previous recordings to avoid losing them during the process. 

    If the issue persists, I recommend you to submit a support ticket: https://www.nch.com.au/support/

  12. I would recommend you to try these steps:

    Uninstall Disketch, then delete 3 folders named "Disketch"  and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Disketch\
    **C:\Program Files (x86)\NCH Software\Disketch\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Disketch\
    **If you can't find any of the folders, just continue. 

    Once done, restart your computer, reinstall the program and restart one more time.

  13. Click Tools from the top menu > select Green Screen Effect > this will open a panel in the right side > check the box "Enable" > select a background option like image or solid color > select a Green Screen color. Your background doesn't necessarily need to be colored green to have this effect working. This button lets you select the color of your background. You may use the button to select the color from the gradient box or the eye dropper button to specifically click on the monitor what pixel color to replace. For example, if you want to record yourself using your webcam and your background is a red wall, you need to select the a color that matches that red wall. The threshold slider lets you have the flexibility to extend the range of the color you are replacing.

  14. Have you tried to create other beats to see if you get the same problem? What version of MixPad are you using? A couple of weeks ago, it was released the latest version, you can install that one and confirm if the issue persists. You can download it using this link: https://www.nch.com.au/mixpad/mpsetup.exe

    In case the issue is not resolved, you can submit a support ticket, so the NCH technicians can take a look and find a solution for you: https://www.nch.com.au/support/

  15. Lo que menciona no se puede hacer con Inventoria. Pero tal vez le interese saber que NCH Software ofrece otro programa llamado Copper que sí le permiriría hacer lo que usted describió. Además, ambos programas se pueden sincronizar, lo que le permitiría manejar su inventario desde Inventoria y hacer las ventas desde Copper. Puede descargar la versión de prueba desde este enlace y confirmar si es lo que busca: https://www.nchsoftware.com/point-of-sale/index.html

    Nota: Copper no está disponible en español, sólo en inglés.

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