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Posts posted by elk

  1. I'm not saying that. I was just asking if the problem persists when you play it back on the computer. Also, I asked for your screen resolution. As I explain before, DVDs may not look very good in high resolution screens. Instead, (if you have the right equipment) I would recommend you to burn it as Blu-ray which allows higher resolution.

  2. How are you trying to import the Journal transactions? Did you manually create a CSV file with the data? Note that Express Invoice does not have Journal section nor Chart of Accounts, so it is impossible to transfer that data to Express Accounts because it does not exist in Express Invoice. If you want to load all the data from Express Invoice, you need to create a backup file https://www.nchsoftware.com/invoice/kb/1140.html and then, restore it on Accounts: https://www.nchsoftware.com/accounting/kb/1138.html

    Note that any existing data in Express Accounts will be deleted when the backup is restored.

  3. Have you tried to change the destination folder to see if the issue persists? The regular version of Prism does not create a log for this. 

    In attempt to fix this issue, please try the steps below:

    Uninstall Prism, then delete 3 folders named "Prism" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Prism\
    **C:\Program Files (x86)\NCH Software\Prism\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Prism\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/prism/prismpsetup.exe

    Once done, restart your system one more time and try again.

  4. In attempt to fix this issue, please try the steps below:

    Uninstall WavePad, then delete 3 folders named "WavePad" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\WavePad\
    **C:\Program Files (x86)\NCH Software\WavePad\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\WavePad\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and try again to see if the issue persists. If you still have problems, you can submit a support ticket: https://www.nch.com.au/support/

  5. Si está usando hardware ASIO puede marcar la casilla Habilitar supervisión de dispositivos ASIO lo cual le permitirá escuchar lo que está grabando en sus auriculares. Sin embargo, una mejor manera de supervisar su grabación es usar el hardware directamente. La mayoría de las tarjetas de sonido le permitirán supervisar directamente su entrada a través de un auricular de salida. Esta opción le dará el mejor rendimiento y cero latencia.
    Si está grabando desde un dispositivo MIDI (tal como un teclado piano MIDI), puede supervisar sus grabaciones usando un instrumento VST para sintetizar el MIDI en sonidos. Para hacer esto, oprima Habilitar supervisión MIDI a través de instrumento VST para dispositivos ASIO y seleccione desde la lista desplegable el instrumento que desea usar.

  6. In attempt to fix this issue, please try the steps below:

    Uninstall Debut, then delete 3 folders named "Debut" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Debut\
    **C:\Program Files (x86)\NCH Software\Debut\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Debut\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe

    Once done, restart your system one more time.

    Register the program and try again.

    Before reinstalling the program, I recommend you to save your previous recordings to avoid losing them during the process. 

    If the issue persists, I recommend you to submit a support ticket: https://www.nch.com.au/support/

  7. I would recommend you to try these steps:

    Uninstall Disketch, then delete 3 folders named "Disketch"  and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\Disketch\
    **C:\Program Files (x86)\NCH Software\Disketch\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\Disketch\
    **If you can't find any of the folders, just continue. 

    Once done, restart your computer, reinstall the program and restart one more time.

  8. Click Tools from the top menu > select Green Screen Effect > this will open a panel in the right side > check the box "Enable" > select a background option like image or solid color > select a Green Screen color. Your background doesn't necessarily need to be colored green to have this effect working. This button lets you select the color of your background. You may use the button to select the color from the gradient box or the eye dropper button to specifically click on the monitor what pixel color to replace. For example, if you want to record yourself using your webcam and your background is a red wall, you need to select the a color that matches that red wall. The threshold slider lets you have the flexibility to extend the range of the color you are replacing.

  9. Have you tried to create other beats to see if you get the same problem? What version of MixPad are you using? A couple of weeks ago, it was released the latest version, you can install that one and confirm if the issue persists. You can download it using this link: https://www.nch.com.au/mixpad/mpsetup.exe

    In case the issue is not resolved, you can submit a support ticket, so the NCH technicians can take a look and find a solution for you: https://www.nch.com.au/support/

  10. Lo que menciona no se puede hacer con Inventoria. Pero tal vez le interese saber que NCH Software ofrece otro programa llamado Copper que sí le permiriría hacer lo que usted describió. Además, ambos programas se pueden sincronizar, lo que le permitiría manejar su inventario desde Inventoria y hacer las ventas desde Copper. Puede descargar la versión de prueba desde este enlace y confirmar si es lo que busca: https://www.nchsoftware.com/point-of-sale/index.html

    Nota: Copper no está disponible en español, sólo en inglés.

  11. I test it on my computer and it is working fine. I would recommend you to change your Windows sound settings. Right click on the Speakers icon (lower right corner, next to the time) > Open Sound Settings > scroll down > under Input, select Stereo Mix > go back to SoundTap > Options > under device, select Stereo Mix > click OK to save the changes. Restart SoundTap and try again. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/

  12. What is your current version of MixPad and what version did you use to create the projects? Where did you save the project? When you save a project, MixPad creates a folder, make sure you do not delete, move nor rename the folder/files, otherwise, MixPad will not be able to find it.

  13. You need to install the version of the program that corresponds to the license you have. If you do not know the version, you may need to contact the support team: https://www.nch.com.au/support/

    If you want to transfer the data from one computer to another, you need to back up the data on the old machine: click Tools > Backup Data... > select a backup option > click Backup. To restore on the new one: click Tools > Restore Data

  14. First, you may need to know that M4B is supported on the Windows version, if you are using Mac, that format will not work. If you are using Windows, the issue may be related to the size of that particular file. Although, Switch does not have a limitation about sizes, your computer may not be capable of that conversion. What are your computer specs? Do you get the same problem with smaller files? You may want to reinstall the program and confirm if the issue persists: https://www.nch.com.au/components/switchsetup.exe

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