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About NGI

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  1. Hi there, I am desperately trying to find a solution to my Infinity In USB -2 ver 14 that is not working with my Mac computer. I bought this device as I am newly set up in business and many companies use Express Scribe. I ordered it believing it would work immediately but it did not. I have registered my Express Scribe pro and when I went to run the set up wizard for the controller it says "Plug and play controller diagnostics for Express Scribe Transcription (Registered) v 6.05 (Mac OS X 10.11.6): No devices found". I plugged it into another computer ( a non Mac) to see if it wou
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