Hello everyone from sunny southern Arizona. I was also having Audio Driver installation problems. I deleted the application and reinstalled it. It worked fine right away. I can tell you that SoundTap DOES NOT LIKE BEING IN A FOLDER INSIDE THE APPLICATIONS FOLDER ON A MAC! As soon as I installed SoundTap directly in the applications folder (on a Mac, don't know about PCs) , and not in a sub-folder, it worked perfectly! I'll let support know they should mention this in the installation notes!