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Everything posted by eyepods

  1. Hi Chris, many thanks for your comments, appreciated. We do use the same decimal units in both programs and although we have 2 locations (warehouses) we only sync one location.. From what you say it does become problematic when you have multiple stock locations, and I don't understand why the system would create a duplicate item and show a negative number... Maybe using NCH isn't the right solution for us. Thanks again.
  2. OK Guys, I have a major issue syncing quantity values between Express Invoicing & Inventoria Stock Control. Inventoria Stock has 2 locations and is sync'd to 1 primary location. When I generate a invoice indicating a item sale the sync generates incorrect negative quantity.. ? I have manually set inventoria stock level to 10000 items in stock, my sales report in Express Invoicing searches all invoices (5 x invoices) and returns number of items in each invoice listed. If I add all the items listed I get = 110 items which is correct, but when I open Inventoria my quantity is -249,489.? How does this sync work, I am struggling to see where the issue may lay. I have reset all stock item quantities to 10000 and manually sync'd but again the item numbers don't add up when I generate an invoice. What options do I have, do I need to delete all stock in Inventoria and migrate backwards from Express Invoicing...... Please help. Thanls
  3. Thanks Guys. look forward to next version release to include invoice discount option via web access.......
  4. Hi All. When using Express invoicing web access via a browser I can apply a discount to individual items but I cannot apply discount to the overall invoice total..? This option is available when creating an invoice using the full software version and is visible as an overall discount item when viewed via web access. How can I apply an overall discount to a invoice using web access without applying discount to each item listed in a invoice....?? Any feedback welcome. thanks
  5. Hi All. I noticed a fundamental issue when changing/amending invoice items (using item description field). Whilst in the main application (not web) I created an invoice and selected the items using the item description. Once selected the system populated the correct product code, cost etc, but, then I needed to make a change to an item using the item description the system did not update the 'product code' (Product code / Item description mismatch). The more changes/amendments made to the invoice the more errors flagged up, which caused lots of errors on stock levels etc. It was only after I compared product codes with Item description that I identified the problem... To work around this issue I simply selected and remove the item from the invoice and add a new item (using the item description). Alternatively you could change using the 'product code' field which will update the correct Product description (but who know all their product codes). An easier way identified is to use the express web interface which will allow you to make changes to an invoice and update correctly using either product code or item description. I hope the latest Software update resolves this problem...... Let me know if there is patch or fix to this issue. M
  6. Thanks for your reply, appreciated. I assume this applies to both Android and IOS devices...
  7. Problem downloading Express Invoicing Android APP from App store. APP store reports incompatible error with device.... I am using a Samsung S5 (SM-G900F) running Android OS version 6.0.1. Can you let me know which Samsung mobile and OS version will install and run this APP. Any feedback welcome. Thanks.
  8. Hi All. I recently installed and configured web access to express invoicing which works, but I would like to personalize the web portal to reflect company profile. How can I change the blue logo 'express invoicing' (top right corner) to reflect own business name or logo. Any ideas appreciated. Many thanks
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