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cytw

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  1. Would like to seek some advise on Credit Note settlement. I issued a Credit Note to customer, then as he has no other standing invoice with me, I issued him a rebate payment to settle the Credit Note. How do I record payment of Credit Note (FROM me TO customer) so that their statement will go back to zero? Thanks in advance.
  2. cytw

    Offset

    Just need some advise, for instance, I have received a payment of a customer for "invoice no. ABC01" which is valued at $1000. However, there is also a charge from customer to me, at $100 for instance and a bank charge of $20, so in actuality, I receive $1980 for the payment. How do I record it in the payment that : $100 was used to offset customer's invoice to me. $20 was bank charges I really wish to get the customer's outstanding to zero to avoid confusion after payment. Thanks.
  3. Can anyone please advise on a little problem which I am facing. I have issued over 20 Credit Notes only to realize the running number had 1 missing. For eg, CN01 to CN20, I have CN-5 missing. I would really want their numbers to be missing for account purpose. If someone could advise me how to adjust their number, would be so grateful. Thanks.
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