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yarrington

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Everything posted by yarrington

  1. So as I commented in another similar question/answer section, to resolve this I deleted all payments, copied the invoice, deleted the original invoice, then marked new invoice as paid. This seems to work on the invoice list and payment list, but as you said in the report unpaid accounts I should have just a handful but it gives me more than double my customers which I checked and they are paid off. So it looks like the report is not getting it's data real-time directly from wherever the invoice and payment info is being stored. It almost seems like the data is being stored separately for the report and not updating, because on one customer I change the name and while it is correct everywhere else not in the unpaid accounts report. I tried closing and opening again thinking that might trigger it to look up the data again, or I tried running other reports, but nothing seems to update it. I hope someone can shed some light on this... Thanks!
  2. For me the above didn't help, but so happy there are others helping out because I don't see many question unanswered in the forum. So my invoices were not updated the status of paid but I think it was because I created the invoices in one location, then market them paid in another location, this is for a muti-site configuration. I could not get them to update, even when deleting the payment that was somehow not associated with the invoice, it would double the amount due (think that is a big bug).. Anyway, not ideal, but the only way to resolve the issue was deleting the payment, which updated the invoice funky,then duplicating the invoice deleting the old invoice and applying payment to new invoice, you have to make sure to change the dates to original. The only draw back is of course you will no have your original invoice numbers, but I added that info in comments.
  3. I have a similar issue where I mark invoices as paid, they don't update as paid in the invoice list, but do have an entry in the payment list. When I go and edit and save payment from payment list, it does nothing. When I re-apply the payment from the invoice list, it puts a duplicate entry in payments list, when I delete one, it says it will reverse. It then mark the invoice as partially paid, In the invoice list but it puts some random number little over $100 more that is due. I cannot seem to fix this. I have 5 invoices like this.
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