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I have the same problems. I do next thing. I download X-TenMate for windows spam://www.yealink.com/en/download.asp?tag=others and then change file exusb in folder component and rename it and than delete x-tenmate . But now i have another problem. When i start softphone i need to press option and chek up that i use usb phone.

Hello we use axon+ivm and have next situation: we need to transfer call to analog fax-machine which connect to analog line (PSTN). And for this we use two decision: 1) when call comes in the operator transfer it to the extention (for example 110) which "Transfer the call if not answered" to Number XXXXXX using axon dial plan - and all work fine, but when 2) the caller decided to send fax using ivm menu by pressing 1 button then transfer to 110 - it don`t work Caller only hear ring signal and no connection to fax. Can somebody tell me whats wrong?

We use uplink and have problem.

All ok Thanks, thanks, thanks

When skype user call to us, he or she can`t listen ivm menu (only computer silence) and than go to the extention

Thanks, but what does it mean "use the store to variable feature" ? I need have a file in IVM directory that name is "numToCall" or what? I have this 00:00 Answered line [1000 "Simulator"] call number [19] cid [5555555555] did[] drn[0 (0ms)] 00:00 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\Default Answering Message.wav 00:00 Caller pressed key [1] 00:00 Command - Go 00:00 Open OGM: disa 00:00 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\disa.wav 00:01 Caller pressed key [1] 00:02 Caller pressed key [0] 00:03 Caller pressed key [1] 00:06 Command - Transfer 00:06 Dialing: ! 00:06 Dialing complete 00:07 Dialing complete 00:07 Blind transfer complete so drop call 00:07 Call disconnected i cant understand it work or no, because i don`t have any ring of extantion 101:(

something like a DISA (when somebody call directly to person if know his number) if using IVM. If anybody do this can you help me? We use Axon and IVM. I talk about no "Press 1 call Don, press 2 call Sara...". I talk about " If your know personal number please enter it after tone (for example 101, 102, 103...)"

Hi all! Can somebody help me? I use the instruction that find above to use axon and SPA 3102 (last firmware). And only have incoming call. When i decided to use PSTN line and press 0 (in axon i have dial plan for SPA) i only hear several shot tone signal and no outbound call.

I just use x-pro + express talk usb phone and now I have a ring now, but the ring don`t stop when another man finish calling . Phone also work fine with Skype. Please tell me why I can`t hear phone ring when use express talk? P.S. I am going to buy express talk B.E.

I have 2 usb phone. All work fine with express talk, but one of them don`t ring when calls come. Maybe somebody have that problem and can ask me what to do&