HELLO EVERYONE, the problem was resolved after several private messaging between me and engineer sam zhang.
I will go thru the major steps.
When you import the video, choose any configuration and go to Encoder Options.
switch Video Compressor from H264 Native to MPEG4 and it shall work.
If you want H264 as your option, then download it from this link
http://audiochannel....ts/x264enc7.exe
Also, go to this directory and delete the folders but videopad will re install them once opened so no worries.
C:\Users\XXXX\AppData\Roaming\NCH Software\Components
When I bought my new computer I didnt install the codecs and it was a codecs error.
Everyone who go thru this, just follow up steps and it shall be resolved.
IT WAS RESOLVED.
THANKS ENGINEER SAM from NCH SOFTWARE.