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Jsalgado

Support
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Everything posted by Jsalgado

  1. Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support
  2. Hi, in this case please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=Prism&support
  3. Can you send us an screenshot so we can check?
  4. Jsalgado

    Update in place

    Sadly Prism is not able to replace the source video, it will just create a new one. You can send your suggestions and feedback directly to our developers through this link: https://www.nch.com.au/suggestions/index.html
  5. Jsalgado

    Update in place

    Hi, sadly no, Prism will only convert these videos. What do you mean with "batch update these videos"?
  6. In this case please open a support ticket here, we will ask for further details: https://www.nch.com.au/support/supportcontact.html?software=Doxillion&support
  7. Please try to Recalculate Customer Balance. To do that, please click on View menu > Customers > select (highlight) the customer from the Customer window > go the Customer menu > Recalculate Customer Balance > confirm you want to Recalculate. Try again and let us know.
  8. Please open a support ticket here> https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  9. Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support
  10. what do you mean create folders? The program simply will play the audio files and you can transcribe. There is no way to create folders with the program.
  11. Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support
  12. In this case go to the "Customer List", locate the customer you are having issues with the right click on it. Finally, select the option called "Recalculate Customer Balance". Try this and let us know.
  13. Express Accounts does not sync with Copper Point of Sale. The program that can be synchronized with Copper is Inventoria: https://www.nchsoftware.com/inventory/index.html
  14. Sadly the program does not offer such capabilities. Our developers always take suggestions, please send them here: https://www.nch.com.au/suggestions/index.html
  15. Hi, can you please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support We might need to refer this to our developers.
  16. Jsalgado

    Swimlanes

    In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ClickCharts&support
  17. Can you please open a support ticket here?: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  18. in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support
  19. Sadly this is an issue that has not been resolved yet, our developers keep working on this.
  20. You can also try this: https://www.nchsoftware.com/invoice/kb/1584.html
  21. In this particular case please open a support ticket here so we can check further: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  22. Is the program giving you any error message ?If you do please send an screenshot so we can check!
  23. Hi, the licensed version won't give you this message! The features won't change !
  24. Jsalgado

    date

    You will need to go to "Invoices List", the click on the invoice you need to edit, the click on "Edit" above. On the date section you need to click simply on either, the day, the month or the year. You will notice is going to be highlighted. Once you do this, click on the arrows "up" or "down" in order to change the each section.
  25. Can you please open a support ticket for our technical support to assist you further?: https://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support
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