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Jsalgado

Support
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Everything posted by Jsalgado

  1. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Disketch&support
  2. To apply a payment to a specific invoice, follow these steps: Click the Payment button on the toolbar Enter the Date, Customer, Amount, Method and Reference number In the Applied column of the invoice list, enter the payment next to the correct invoice Press Tab or Enter to save your change Click the Record button
  3. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAnimate&support
  4. Have you try to go to Editing /Composition Properties and No Background, the background will be set transparent.
  5. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Pixillion&support
  6. Jsalgado

    Composer

    Make sure to add mp3 files. Confirm what type of files are you adding.
  7. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support
  8. Unfortunately there is no way to add any extra column or tab.
  9. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support
  10. We suggest you to delete all the items from Inventoria, not Express Accounts. It shouldn't affect any of the invoices you already have created. We suggestion to un-linked both programs and go to this location on your computer C:\ProgramData\NCH Software\Inventoria\Items - and delete the items from this location, close and reopen the software, done. Then sync both apps again.
  11. In order to reverse the payment follow this steps: https://www.nchsoftware.com/accounting/kb/1440.html
  12. In order to register your software please follow the instructions below: 1- Open the program that you purchased and need to register. 2- Click on 'File' or the name of the program on the upper left hand side. 3- From the dropdown menu select 'Register software..' 4- Once the registry pop-up window comes up you may enter the registration code (numbers, dash and letters with no space in between) in the field given for that purpose and click Register.
  13. In this case, please open a support ticket here https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support
  14. Try this work around: saved the slideshow on your hard drive, then open Youtube and upload the slideshow from there, bypassing Photostage.
  15. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  16. In this case, please open a support ticket from this link: https://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support
  17. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=PhotoStage&support
  18. Ca you please provide more details so we can further assist?
  19. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MoneyLine&support
  20. Can you please provide more details? We are not sure what are you referring to.
  21. Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  22. Sadly, the program does not offer the option to add extra columns . You just can modify the headers text.
  23. Please check the information below> Sound: To open the Adjust Media dialog for a sound file, right click it and choose Adjust Duration. If you have selected a sound file, you will have these controls: Play, Pause, Go to Start, Go to End: Use these controls to navigate through your sound file. Start Time: Click the Start Time value to specify the place your audio will start playing from. Alternatively, navigate to the place you would like it to start playing from and click the red Set input point to here flag button. You can also drag the red Start Time arrow on the timeline below the preview. End Time: Click the End Time value to specify the place your audio will stop playing at. Alternatively, navigate to the place you would like it to stop playing at and click the blue Set output point to here flag button. You can also drag the blue End Time arrow on the timeline below the preview. Save as new media: Pressing the Save as new media button will save your sound file as a new media with the Start and End Time positions you have chosen. You can find the new media in the Media List. Zoom in/out: Use the Zoom In or Zoom Out buttons or the shortcuts Num + / Num - to zoom in or out on the timeline. You could use this to help you position the Start and End Time positions at exactly the right place. Shift+G: Press Shift+G to set the timeline position. Fade Points: The blue line in the middle of the sound wave preview shows the volume level the audio will fade to. For example, to gradually increase the volume, drag the end of the line upwards. Dragging in the middle of the line will create a new fade point. Right click to remove fade points. Fit Slides to Audio: Select from the list if you want to apply Fit Slides to Audio Duration, Loop Audio thru Slideshow or Fade Audio at End of Slides. Fit Slides to Audio Duration will adjust the video/image slide length to fit the duration of audio clips. Select Loop Audio thru Slideshow to repeat the audio clip through the end of the slideshow. Fade Audio at End of Slides will trim the audio to fit the video/image slides duration and apply a 1 second fade out at the end. Volume Control: Move the volume slider to adjust the volume of the sound clip. Amplify: Apply Amplify effect to the sound clip. When you have finished adjusting your media, press the Apply button to save your changes and close the dialog. If Amplify has been applied, the effect will be added to the track effects list and the amplify settings will be reset. Opening the Adjust your slide dialog from the media tab will include an Add and Apply option, which will save your changes and automatically add the slide to the timeline.
  24. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support
  25. How are you adding the audio track? Please explain in detail. In regards of adding a second track, you can do this just by clicking and dragging the track to the time line.
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