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TECH Support

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  1. Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice&support We will need to ask for registration code in order to send the correct software version.
  2. have you try this option?: Rollback to Previous This button allows you to undo the last reconcile for the selected account. You may want to rollback if you have done a reconciliation by mistake or you have received more transactions that should have been included in the last reconcile. Please note that this button will only be enabled when there is a valid reconciliation to rollback to and you will only be able to go back at most one reconciliation.
  3. En este caso, por favor abra un tiquete a través de este enlace para enviarle la información necesaria: https://www.nch.com.au/support/es/supportcontact.html?software=Debut&support
  4. Try this: https://nchsoftware.blogspot.com/2012/06/remove-background-noise-from-audio-with.html
  5. Hi, can you confirm you are using DeskFX program? This is our program and an option for "remote server" is not part of the program: https://www.nchsoftware.com/deskfx/index.html
  6. Just in case, in order to open a support ticket for Soundtap you can go here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support
  7. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  8. Please check this knowledge based article: https://www.nchsoftware.com/surveillance/kb/1056.html
  9. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support
  10. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  11. In this specific case please open a support ticket here so we can assist you further: https://www.nch.com.au/support/supportcontact.html?software=Pixillion&support
  12. Sadly the program just offer to convert "from" the "pages" format, not "to". You can send your suggestions and feedback directly to our developers here: https://www.nch.com.au/suggestions/index.html?software=
  13. In MixPad you can manually adjust the tempo using the Tempo Editor. To access the editor, right click on a clip and select 'Edit Tempo and Beat Grid' from the menu. For more information on the "Tempo Editing": http://help.nchsoftware.com/help/en/mixpad/win/tempoeditordlg.html
  14. Hi, we offer different discounts and offers on our website, please check also our quarterly plans, go here: https://secure.nch.com.au/cgi-bin/register.exe?software=mixpad
  15. Can you please check this different different version? : http://www.oldversiondownload.com/oldversions/photopad-7-37-2021-05-17.exe Let us know the outcome ¡
  16. Try the following, go to "View", and click on the option called "Float over other windows". Try again and let us know.
  17. Can you please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support We will ask for screenshots and further information about your problem ¡
  18. Hi, can you please let us know what audio formats are you loading? Just in case, DS2 audio formats are not compatible with Express Scribe. In regards of the issue with the synchronization between audio and video, please open a ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  19. Can you please check this video tutorial? This apply to a deck and a patio: https://www.youtube.com/watch?v=0bTlmf6tHGc
  20. Great ¡ Let us know if you need further assistance ¡¡
  21. Hi, this could be the reason why you are having this lag. Software was built to performed and be installed on regular windows platforms (Win7, 8, 10). You can try install it on win server but we cannot guarantee is going to work a 100%.
  22. Hi, can you please check this knowledge based article and let us know if the issue continues?: https://www.nchsoftware.com/capture/kb/1303.html
  23. What type of disc are you recording? Are you able to play it on your computer? Are you sure those devices are capable of playing the type of data you are burning¡
  24. Hi, yes, there are differences in capabilities, some features might no be present on the free version. Sadly, those differences are not listed.
  25. Can you please try changing the disc media? Try a different brand and try the burn again. Let us know the outcome ¡¡
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