chuck.sbc

Actually I have 4 friends who bought Debut after i bought it and all are having problems with it. If you restart the computer it has fixed the sound but not always. It is a pain to have to do this each time. We have Win 7 and 8 users.

Same here for two users. We record video and sound from a link on a website that opens an application (Eluminate). First we open ver 2.2 (or previous ver) of Debut, start Debut and start the website webinar, we hear the sound through the speakers but no action on the meter at the bottom. (We also get the pops some users have reported. The pops are in all recordings when it does record sound.) However, some of the recordings we make do not have sound at all. I have not seen a response for how to record video AND sound that works for us. As per the NCH website suggestion, we have also closed both Debut and the website we want to record, restart Debut then the recording on the website but this doesn't work either. Any solutions?