Hello,
We need to record our TV shows with option "weekly". We record several shows at different times and different days but and option "weekly" simply doesn't work in our program.
Previously we got an answer from support: "please try the "Daily" option instead of the "Weekly" scheduling option, set the time and test it."
And we tried "Daily" recording. Everything is working, on time but we still have problems with "Weekly" recording. We need to use this option because we record several shows at various times and various days. Thus, option "daily" is not right for us. We tried "Weekly" one more time and it still doesn't work.
For the recording to start to work on time it is needed to go to Schedule, chose the task which was created previously and to confirm one more time by clicking OK and just then the recording starts. But in this case it is not automatic recording but manual...
We use Decklink Video Capture capture device.
Our OS is Windows 7, 64 bit.
The program run as administrator.
Debut version 2.16, Licensed software.
Were can be a problem?