Hello everyone.
I a not sure if this forum is still being monitored but I could really use some assistance. I purchased a brand new Olympus DirectRec DR-1200 microphone that was recommended by NCH to use with my Express Dictate Medical Legal software. However, I cannot get Express Dictate to recognize the new mike. It is installed properly and when I open Express Dictate, I go under Audio Device Setup and the microphone passes all of the tests and I can hear it saying Express Dictate Volume Check through the microphone speaker. However, when I go under Controller Setup Wizard, it does not show/recognize the microphone under plug and play devices even though it is connected and seems to be working fine otherwise. So, I cannot dictate anything. I tried it on two different systems and the same result. The system is running Windows XP SP3 along with a registered version 5.72 of Express Dictate. When I connected the mike, it installed the necessary drivers so I don't think that is an issue either. Can you please help me to figure out why this microphone is not being recognized as I must get this resolved before Monday morning? Is there something else I need to do as this is one the microphones recommended by NCH and it is actually sold as a bundle with Express Dictate? Thank you so very much.
