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StarKatz

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  • Website URL
    http://www.StarKatzPhotography.com.au

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  • Gender
    Female
  • Location
    Sydney
  • Interests
    Professional photographer

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  1. I just hold down the left button of the mouse and drag to highlight
  2. I have used other media software and one's such as Audacity has an invert option in effects which is perfect for focussing on the background or foreground noise, and gives a vast control over the audio, I have also found that when I Amplify in your version I get waaaay too much garbage in the sound that then using clean up really only creates a horrid space sound. If there's a way to invert the audio please let me know I'm still quite new to this particular product from NCH. But getting very annoyed with the number of crashes in the other program from you re: VideoPad it's ridiculous
  3. That was just a sample from a quick home movie nothing professional didn't want to risk it stuffing it up. the blank spots shouldn't be there in a 2min video. but are, hopefully they'll have this sorted out shortly, I guess by us all providing input of our issues it helps them tackle the problems more effectively. I'm now using the old version again with the new code from the new version I had purchased, I have been refunded the cost of the new edition and was allowed to use the code for the old version to register it. I feel strongly though that in all due respect no one ought to pay for an upgrade of a product merely based on the fact it has bugs in it.
  4. I was provided the old original version I'm using the new pass code which has unlocked more features on it, so far so good hopefully it won't crash.
  5. I had reverted to the original version as I had been given after my post very helpful assistance by support. I'm very grateful for their assistance in this matter as this now works for how long I don't know but I really need this function badly
  6. I couldn't agree more and I'm outraged that due to their bug issues I've had to outlay more money for the so-called fixes which aren't fixed but have made the whole program unstable in so many ways! I keep getting told to go here http://www.nch.com.au/support/supportcontact.html?software=VideoPad however I never get any help so what's the point? I cant adjust the speed without black frames appearing, I can't snip without additional black nasty frames appearing, I get blurred or pixelated movies, and yes the transitions OMG!! seriously this is a product that needs scraping and everyone who has paid should be provided a working version with a new registration number. Here's a snapshot of the black frames I'm getting and this is in a short simple home video
  7. I was very impressed initially with the original version I downloaded and happily paid the money asked, however in no time I had it crash on me during 'Save' and then was told to upgrade and I'd only initially used it less than 5 times, naturally with most programs there is no outlay for bug fixed programs yet I was asked to pay more, realistically if there are bugs in the program why should the consumer be required to pay more for your mistakes? I don't like the new version funnily enough on Facebook it says the new version is 3.20 however when you go on the site to download the new 3.20 you get 3.14... whats with that?? Now the speed setting creates a black window and only loads a portion of the video that is slowed down, along with the cutting tool you can clearly see there is a black frame that jumps on the screen which looks awful. I am so angry that after numerous requests by email and on FB have appeared to had fallen on deaf ears. I wonder also who has the Master Edition like I have but the program displays Professional edition on it's title? I have a business to run and went searching for a reliable video program I thought I had just that, but I am wasting mine and the clients time trying to edit only for it to turn out mostly with a black screen on the speed changed settings it certainly appears to have loaded the footage however press play and you get black black black...
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