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fynearts

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Everything posted by fynearts

  1. i am giving up inventoria ... it is most unsuitable for my requirements although i have stuck with it for 2 years .... and the support is abismal. virtually dismissing everything ... obviously corporate clients are your market ... searching again now for another inventory system better suited to my needs. i did search thoroughly before purchasing inventoria but its been very disappointing. AND i purchased the other programs that went with it - express invoice and express accounts.
  2. thanks for a reply ... MY inventoria does not find all the items in my inventory ... so why is that??? - i click on 'find item' put in the item and it finds one .... it does not find any others that are there. the fact you checked yours and it works doesnt help me ... why doesnt mine work .... is there something other i should be doing? its not about 'cool' things ... its about useful .... wish i known how rigid the program was before i bought it and used it (for over 2 years now) what about the reporting system not carrying over the sorting that is done in the 'business' prior to requesting a report. ie * Reports - i would like to be able to click the column for sorting purposes within the report. ? I can sort the information based on clicking on a column .... but it wont show up as such in a report to print ... i thank you for someone answering .... what about my other queries please. * Reports - how can i get the reporting system to give me the total cost value - it calculates and gives me the Line value totals but not the cost value. * i have in another post already stated - a roadmap to upgrades would be most helpful. i am looking around everywhere to see what improvements and what is different should i upgrade. i cant find anything and dont want to upgrade without knowing what the extras and improvements are. thanks in anticipation ...
  3. I like inventoria - i am an artist with an open studio gallery selling not only artworks but art supplies and workshop materials and such. just to give context to using inventoria. * the find item option is terrible - it only finds 1 of the particular item i search for and doesnt go to the others. ??? It would be good if the search brought up all those within the criteria - on an other screen? or drop away everything else .. printable, etc * how can i make a copy of a business so that i can work on it? Somewhere in the Inventory/multiple businesses/add/delete new businees <<< there should be a copy business. * Reports - how can i get the reporting system to give me the total cost value - it calculates and gives me the Line value totals but not the cost value. * Inventory Report - when printing out reports i would like to determine which columns to print - how do i go about this? I thought i might be able to by saving it but only save option is a PDF. * Inventory Report - would also like to pick and choose which columns i would like reporting on. is this possible? Even if i sort the columns in the business and then go to report printing it still comes up as unsorted. * Reports - i would like to be able to click the column for sorting purposes within the report. ? * i have in another post already stated - a roadmap to upgrades would be most helpful. i am looking around everywhere to see what improvements and what is different should i upgrade. i cant find anything and dont want to upgrade without knowing what the extras and improvements are. Like This Quote MultiQuote Edi thanks for all help - always appreciated.
  4. yes a roadmap to upgrades would be most helpful. i am looking around everywhere to see what improvements and what is different should i upgrade. i cant find anything and dont want to upgrade without knowing what the extras and improvements are. thanks
  5. ok i found the custom labelling under PREFERENCES. but this attaches itself to individual items ... i want flexibility in changing those columns and headings that are on the front end of the program where it shows columns of ITEM, DESCRIPTION, CATEGORY, LOCATION, GST, COST, PRICE, QTY, MEASURE i want to be able to add columns that are useful to me and/or change those headings in the current columns. I cant see that it can be done.
  6. Two questions: 1. is there anyway of bringing together the reporting feature for multiple businesses ? i am using the multiple business option to show the different aspects of my business - art gallery. i have used one business for original artworks - and the categories that involves and another business for commercial product (and all the categories that involves). 2. how/what do you use to bring the reporting information into one accountant ready document? i have express accounts but will never use it. i am not an accountant and not interested in recording to such depths but wish to be able to bring together information out of inventoria quickly & easily without having to go through rewriting and working through pages of reports. i would appreciate any suggestions you may have. thanks >>> Gina
  7. hopefully you have got your answer? if so, i for one (and perhaps many?) would appreciate you posting it here? .... its very frustratingly slow in this forum and i am sure many people just drop away which is a shame because there is nowhere else to find information on NCH software that i can find.
  8. thanks for that 'novice' but i cant see an OPTIONS ?
  9. within inventoria would be nice. i know you can filter to get categories and/or location but a search field within the list (of hundreds/thousands) would be nice.
  10. Hello ... i have been working my way slowly through inventoria on an as needs basis. That is to say, when i wish to record in a certain way i work it out in inventoria. my question : in the Inventoria Stock manager database view where you can add new items the database has the following categories: Item / Description/ Category / Location / Tax/ Cost/ Price/ Quantity/ Measure. is there any way to change the categories ? for example i want a date in this thing i have set up and dont need the price or measure. this leads me now to let you know how i am using the program. first i learned from a member in a previous question that you can create multiple businesses within the program (thank you member!) so the first business is my inventory for artworks, products, cards etc that will go into my gallery/studio. the second 'business' i created is to record equipment, consumables, furniture, supplies in the making of product for the gallery. this way i can isolate bits and pieces purchased against individual products. the report system is great because i can report on expenditure for each of these categories at any time. however, for recording purposes it is this second 'business' in inventoria that i need dates to put in so i can track receipts. at present i am using the 'measure' column as a date column (using months only). it works a treat of course but i like to be able to be more flexible and have control of the program if i can. is this possible? many thanks in anticipation ....
  11. Hi tfcardoso .... thanks for this prompt/bump .... yes i have had reply from NCH ... it would so be more expedient if they replied here directly but nonetheless i will post the email reply here for you and others .... (below) also ... a great reply at this link here http://nch.invisionzone.com/index.php?app=members&module=messaging&section=view&do=showConversation&topicID=15983#msg16065 having received both instructions on the same day the advice from richpoor made the most sense - especially for learner beginners like me. reply from NCH support (which finally came through - same time as topic above(link) Hi Gina, I apologize for the delay in our response, we've had a high volume of tickets recently. First off, please know that you don't ever need to pay for support, you can always get free support through this channel. We simply answer the tickets of paid support customers on a priority basis, and offer them telephone support as well. As far as clearing your Inventoria data, I apologize if this is a bit technical, we normally have a button during uninstall but since Mac doesn't have uninstall, it is missing there. 1. Close Inventoria and drag the app to the trash to uninstall 2. Open Terminal from your Applications/Utilities folder 3. Paste this command (without the quotes): "rm -rf ~/Library/Application\ Support/Inventoria/" 4. Press [Enter] to run the command 5. Install and launch Inventoria again and it should be a clean install. As far as a step-by-step how to guide, we unfortunately don't have one at this time. The best resources are the in-application help file, this page: www.nchsoftware.com/inventory/faq.html and of course us in support here. As for the forums, we provide them so users can communicate about the software with other users. We'll sometimes pop our heads in, but we don't have full time support people answering questions there, so you're best off submitting a ticket through the same form you used to get to me. Please let me know if you have questions about any of the above, and thanks again for your patience. I hope it helps ... regards >>> Gina
  12. fynearts

    Data Export

    i would like this answered also .... when i open up the inventory report and go to save it it only offers me a PDF and no other options, certainly not a csv. I have the latest version having only purchased it a week ago. before i tried anything i googled and found this >>> http://www.nchsoftware.com/inventory/kb/1536.html did as it suggested but hit a blank as i said - PDF only not csv. now what ?????? any ideas /suggestions? NCH support ????
  13. UPDATE UPDATE notwithstanding the frustration i am feeling i am starting to get somewhere (i think). that there is NO help or feedback from NCH is the most frustrating part ... this means i have spent 10 times longer on trying to sort out 1 little problem and it no doubt means each little problem i come across will take time (and frustration) to solve. so .... i wish to update and report on any problems i am solving so that it might help anyone else. I found out that the reason the history report was mixing things up was because there is another tab in the ITEM (add or edit) mode. the other tab is titled INVENTORY - and because i was adding items i didnt go to that tab thinking i would need to do that once the item is received. well, that tab, has a default supplier that is automatically filled in. problem is its not filled in using the information you put in when you add an item and list the supplier; it defaults to the last supplier. It would be handy if it took on the supplier as you add the item. happy this particular problem has been resolved. >>> Gina
  14. viewers/members will see i have posted twice for help and as yet nothing. so i have been working through the program and finding my way around. i cannot believe it - today ... after inputting 50 products, pricing structures and suppliers etc. i ran a couple of reports and the system is getting it all mixed up. i ran a receive history report - having NOTHING yet that has been received and the report picks random items from my orders list and pulls information from various sources to show me a history of items received and its mixing it up - its got wrong suppliers against some items and then shows ordered items as received when they havent been !!!!! anyone with advice ??????? i am about to throw this program out the window. i cant find anything on u-tube EXCEPT downloads of the program ... i guess that says something. i am getting no help from members of the forum OR from NCH NCH will help if i pay ... i am fast becoming disillusioned with this.
  15. thanks ... i have contacted support as you suggest, however why not answer the question here? there are others (at least one that can be seen) who have similar queries. that is the nature of forums - yes member helping member as well as 'expert' making sure the product is useable and user friendly. ??? this is getting so frustrating now - days have passed since i first asked for help ... and paying for support is not ideal .... as the problems crop up as and when one works through the program - and i bought three of them from NCH - integrated systems that kind of thing.
  16. i cant find anything online as to a step by step how to just simple dot points (or a u-tube) on the procedure for using inventoria any ideas ? please thanks >>> Gina
  17. i want to start again ... i played around in the free trial with bogus records and have now purchased the product. i cant remove all the records so i can start from scratch. i have deleted information out of items, and inventory ... but it still sits within receive history and sales history ... how do i clear the program out to start all over ? thanks >>> Gina
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