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SeanJuan

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Posts posted by SeanJuan

  1. Good evening,

     

    I just purchased a new Diamond WC500 for the PC (running Win7). I chose to install Debut as I heard it was great, while the included software was bloatware.

     

    I unpacked the device, connected to my PC via USB, and then connected my VCR via RCA cables. Despite any un-installing/re-installing of software and drivers however, Debut states the device is in use by another program. I have chosen NTSC (which is correct), and chose the audio input associated with this device. Interestingly enough, when I change the audio input, the video appears and can be recorded, but of course there is no audio.

     

    As a point of elimination, I chose to install the bloatware that came with the device, and while it's not nearly as robust, there seemed to be no error.

     

    I also have rebooted multiple times, and disabled any software that could potentially conflict, like Skype. I also unplugged my webcam.

     

    Has anyone run into this before that might have some advice? (Preferably other than adapting the audio down to a headphone jack and recording it that way).

     

    Any ideas would be greatly appreciated.

     

    - Sean

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