Good evening,
I just purchased a new Diamond WC500 for the PC (running Win7). I chose to install Debut as I heard it was great, while the included software was bloatware.
I unpacked the device, connected to my PC via USB, and then connected my VCR via RCA cables. Despite any un-installing/re-installing of software and drivers however, Debut states the device is in use by another program. I have chosen NTSC (which is correct), and chose the audio input associated with this device. Interestingly enough, when I change the audio input, the video appears and can be recorded, but of course there is no audio.
As a point of elimination, I chose to install the bloatware that came with the device, and while it's not nearly as robust, there seemed to be no error.
I also have rebooted multiple times, and disabled any software that could potentially conflict, like Skype. I also unplugged my webcam.
Has anyone run into this before that might have some advice? (Preferably other than adapting the audio down to a headphone jack and recording it that way).
Any ideas would be greatly appreciated.
- Sean
