batesokc

Just today (5/1/2013) I bought the pro version of ExpressScribe (Mac) solely because your page titled, "Which audio and video file formats can Express Scribe load?" claims the pro version only will load .DSS files. Meaning I can't evaluate your program for my purpose without giving you money. I purchased the program and technical support - only to immediately find out your pro version will NOT load my .DSS dictaphone files!!!!!!!! I have emailed technical support but have yet to receive a reply. You are falsely advertising this product and took my money. I am requesting a full refund.