burble

Can you see the /Users/Shared/Scribe directory and read and write to it? Try creating a file in the directory to test this. If the issue is a permissions problem (as mine was) then this may help you diagnose the issue. You shouldn't put the files in any of the /Users/Shared/Scribe directories, ExpressScribe moves them there after they've been opened and also performs mp3 or other conversions to raw (wav, AIF I can't remember!) formats. The converted files appear in the Current directory. One additional thing to check is that you've not run out of disk space. If there's not enough disk for ExpressScribe to perform the conversion then the files appear but won't open. I assume if your system is new then that's not an issue. I've now had ExpressScribe running on both a 10.3 mac and also a 10.4.8 system like yours. I fixed the previous problem on 10.3 as I previously described. We've had no issue at all on 10.4.8. There is one difference with the 10.4.8 system in that I've enabled Access Control Lists (ACL) to allow sharing of an iPhoto library (as per http://www.macosxhints.com/article.php?sto...&lsrc=osxh). I have no idea if this might be related to your problem, but certainly the way that I've set it up would solve permissions issues for the application. Instead of just enabling ACL on the iPhoto share I did so on the complete /Users/Shared directory. If you're hitting permissions issues then firstly you might try running Disk Utility and use the fix permissions option. Then try removing and re-creating the /Users/Shared/Scribe directory as I previously described again and then finally try using ACL. cheers, Tony.

Hi, I don't think that this is very well documented for the Mac and may be a source of a number of peoples file opening problems. On first use by any user Express Scribe creates a directory in your apple Shared area of the filesystem (/Users/Shared/Scribe). This directory contains three additional directories Done, Status and Current and will contain a number of other files associated with preferences and configuration of the application. If you're the administrator of your mac or there's only one user on your system then you probably won't run into some of the issues that have been discussed in these forums. But if you're a user of the Mac and the administrator has installed the application for you then it's possible that you won't have the correct file permissions to read or write to the Shared directory. For example, my partner, who I'd installed the application for, couldn't open files in Express Scribe at all. There's two possible solutions to this. First and simplest, if you're the only user that will be using Express Scribe on your machine then make sure that before you use the application that the /Users/Shared/Scribe directory is removed (you may need admin permissions to do this, if the directory was created by that user already!). Just drag the directory to the trash and a dialog will appear asking for authentification if you're not the owner. Be warned that this will remove any work previously in the directory and any preferences. Once deleted you can start Express Scribe, and this shared directory will be automatically re-created. Since you're now the creator of the directory you shouldn't run into any permissions issues. If the directory isn't re-created then you probably don't have write or create permissions on the Shared directory or perhaps it has been removed from your system for some reason. An alternate approach, which means nothing gets deleted and preferences are preserved, is to get whoever first created the /Users/Shared/Scribe directory to grant read and write permisions on this directory and all sub directories in it. You can do this in the Finder by doing a "Get Info" from the Finder menu having first selected the directory. Then go to Ownership -> Details and extend the permissions to Read & Write for both group and others. You could also take ownership of the directory if you're the only user ever likely to need access. On my system (10.3.9) the shared directory is created by group "wheel" which is a bit strange. I don't know if this is a fault of the application of my system permissions and may actually be part of the problem. Personally I don't see why Express Scribe uses /Users/Shared/Scribe at all for temporary and what are essentially user specific files. It should probably create this in the users own Documents directory, or since the contained information really doesn't need to be seen or accessed by the user directly the local users Library/Application Support directory. These approaches would allow multiple users on a machine to use Express Scribe independently. cheers, Tony.