Jump to content

borate

Support
  • Posts

    7,779
  • Joined

  • Last visited

Posts posted by borate

  1. What version of Videopad is being used?  Look at the bottom-left corner of the window.

    Install this release.

    For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.

      If that doesn't fix it, come back here.

  2. This is an obscure bug, and has been reported.  Use this version and you should be good for now.

    For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.

  3. What version of Videopad is being used?  Look at the left-bottom corner of the window.

    Please upload the project, for inspection.  It's not difficult, can be private, and will help to resolve the issue.  Just follow these steps...

    •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
    •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
    •     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
    •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

              *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

    To place a link to a screenshot, upload the image to a free server, get a public (shared, not restricted) link, and post that link here.

  4. What version?  Look at the bottom-left corner.

    Click OPTIONS | DISK tab and Clear Unused Cache Files.

    If no joy try reinstalling Videopad.  Here is the latest version.  For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.

    And of course, Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves.  Using Save Project Files (no AS) will overwrite.  From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar.

  5. What version?  Look at the left-bottom corner of the Videopad window.  What are your PC's specs:  CPU/GPU/RAM?  What are your export settings?

    We can help, if you share the project (not the export or VPJ file).  It takes but a few minutes and is not difficult.  Just follow these four steps...

    •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
    •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
    •     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
    •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

              *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

  6. Install the latest.  For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.

    Let's have a look at your project.  Then folks here can try to replicate your findings. 

    Share your project.  Someone will take a look and come up with a fix.  The process is easy, quick and can be done privately.  Just follow these steps...

    •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
    •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
    •     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
    •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

              *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

  7. To protect your work, Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves.  Using Save Project Files (no AS) will overwrite.  From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar.

    Then clicking on the latest VPJ file will load the project into Videopad, just as it was when saved.

    This is not an export of your work, but a saved project that lets VP reconstruct it - as long as source files have not been moved or deleted.

    Search the drive for C:/Users/<username>/AppData/Roaming/NCH Software/VideoPad - autosave.vpj"   If available, that file may save the day.

  8. What are your PC's specs:  CPU/GPU/RAM?  The very latest VP release is here.  Please install it.  If issues persist, drop by again and share your project...

    Someone will take a look and come up with a fix.  The process is easy, quick and can be done privately.  Just follow these steps...

    •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
    •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
    •     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
    •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

              *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

  9. Expand the timeline, using the slider at the bottom-right of the window.  Does the second split succeed?   image.png

    There's no minimum scene length AFAIK but from a practical standpoint there must be some content between splits.

  10. All your files that contain video, including the linked mp4 above, look like this at the head - then pure black... 

    image.png

    If the project plays on the timeline with video and all the intended audio tracks, then it should save (not EXPORT)...  Click Menu (top-left) FILE, then BACK UP PROJECT FILES TO FOLDER.  Note where it's going to be saved and click SELECT FOLDER.  The new numbered folder you just saved needs to be uploaded to Google.

    If video is simply a single file (slender white "spirit" figures in a jerky animation), upload it alone and link here.  What is the name of that file?                The 'bells' may have been a sync mark, and edited out.  They are not heard on the timeline.

    Don't see how you got the m4a files into VP, as they wouldn't load here.  After conversion to mp3, all did load and the timeline appears to reflect what you intended.  Several audio clips have an AMPLIFY 100%, or multiples of that effect applied.  But an amplify 100% does nothing.  The slider must be moved to either lower or raise the volume.  Delete the effect or move the slider.  Use no more than a single AMPLIFY effect for each clip.

  11. Transitions normally are applied to two different clips at their junction.

    But SPLIT should work on any clip.  What version of VP is in use?

    What happens when you click the top of the red line, then click the scissors?   image.png

  12. Only the Voices 9 VPJ was available - a single project - but It's tough to tell what's going on...

    The source AVI and mp4 video/audio files are all a dark screen with an audio bell near the start followed by voices.  Only Cat Butcher loads on the timeline.

    Of the audio-only files, two WAVs loaded, but none of the mp4 files are recognized.  The mp4 container normally houses audio and video streams, but no video is displayed on the source files when viewed in a PC media player.  (The files can be converted to audio only.)   Most of the mp4s have the same bell at the head, followed by voices.

    The ISQ file would have to be converted into a format that VP recognizes.

    So, sorry, but at this juncture there's little we can do until a valid project is submitted.

  13. What version of Videopad is being used?  Look at the left-bottom corner of the window.   Install this one.  What are the export settings?

    Someone here will be glad to take a look at the project and come up with a fix if you take a few minutes to share it.  It's not difficult;  just follow these steps closely...

    •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
    •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
    •     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
    •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

              *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

    And, of course, Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves.  Using Save Project Files (no AS) will overwrite.  From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar.

  14. What were your export settings?  What version of Videopad is being used (look at the left-bottom corner of the screen)?

    Try a reinstall of the program.

    Share your project.  Someone will take a look and test an export.  The process is easy, quick and can be done privately.  Just follow these steps...

    •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
    •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
    •     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
    •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

              *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

  15. Each time VP is installed there may be slightly different features, options, and functions.

    Chances are if you reinstall it repeatedly (no need to download) the missing features will reappear.  The Elegant Lower template did just that here.

    There's no mandate to upgrade.  You can always test drive the latest, unlicensed, to see what it might offer.  Upgrades are free for the six-month period following purchase.

×
×
  • Create New...