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borate

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Posts posted by borate

  1. First of all, update to this release.  If it doesn't solve the sync issue, come back here for further help.

    Nothing should be lost, as your work was saved.  The original should now load correctly.

    Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves.  Using Save Project Files (no AS) will overwrite.  From the HOME tab, that choice is available by clicking the caret to the right of the Save Project button on the toolbar.

     

  2. When pasting here the outline and shadow do not change.

    The font, its size and color track the parameters copied from .doc file.

    i.e.:  If the text box is initially set to size 16 with black Segue font, it becomes size 8 white Comic Sans font - as composed in, and pasted from the .doc file.

    So, try creating your .doc files with the desired font, color and size, then copying and pasting, to see if that makes things easier.

  3. Using 8.91, speed change -slow and fast - was tested and succeeded on several files.  There have been no other reports of it failing, to my recollection.

    That version is dated, but you shouldn't have to pay for any release that falls within the six-month grace period since your purchase.  Download here.  Ignore any virus warnings.  A bug in your version, which doesn't appear to be the case here, may have been fixed within that period.

    Newer versions can also be test driven for a trial period, even if not licensed.  There's a limited feature free version available here.

  4. Here, a test confirms that the current 64-bit release is asking to resolve missing files as always.

    Look at the bottom-left corner of the window and report the version # there.

    Do a test...

    Start a new project with a few videos.  Save it.  Close Videopad.

    Then rename one of the files that was used in the project.

    Restart Videopad and load the project by double-clicking its VPJ file.

    You should see the RESOLVE prompt for the renamed file.

  5. Work with the NCH, but not for it - just a user, like yourself.^_^  Their techs have more extensive technologies on hand.

    Can't replicate your findings here, but if the test export linked in the PM jitters at your end, then something 'local' must be the cause.

    You can always test drive the latest release - fully featured for a short time as a trial - even if you haven't purchased.

    Here's the Mac beta - possibly free with some feature limitations.

  6. Both the original 10775 and the test export files look to be in sync here in viewers and in Videopad 16.09 (64) on Windows.  Sorry, don't have a Mac.

    The original and my export were also loaded into VP on separate tracks.  Waveforms matched perfectly.

    Click the envelope at the top-right of this forum and open your Personal Message.  Click the link to download my 4K mp4 export, which also seems dead on.  If it isn't when played there, that points to an issue with the Mac or the VP Mac software.  To eliminate the Mac, play both exports on another computer, if one is available.

    You might put it to company support, referencing this thread.

  7. Let's see what you have.  Share the project.  Someone will analyze it and perhaps come up with a solution or recommendation.

    The process is easy, quick and can be done privately.  Just follow these steps closely...

    •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
    •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
    •     Get link --- Get a public link.  Right-click the file and click SHARE. When using Google Drive, if necessary change "restricted" to "anyone with the link can view" 
    •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

              *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

  8. A somewhat more recent release within your six-month grace period after purchase may be worth trying.  Check here, and ignore any virus warnings.

    You might also test the current version.  As a limited time trial, it will cost you nothing.  Just retain the old installer, to revert.

    What type of video files are being used?

    Take the time to share the project, as instructed above, and someone will find a solution.  This can be done privately.

  9. Specifically, what certain dimensions?  Let's see the image in question...

    Upload the file/s to a free server, such as Google Drive or MS OneDrive, right-click the link and Share.  Copy the result and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum.  When using Google Drive, if necessary change "restricted" to "anyone with link can view.

  10. The REVO uninstaller method is more extensive than the standard Windows uninstall.

    Yet another route you might pursue.  Close Videopad.  Using Windows Explorer (the file manager), delete all files in these folders.  Then reinstall VP.

    "C:\Users\<PC Name>\AppData\Roaming\NCH Software\Components"

    "C:\Program Files (x86)\NCH Software\Components"  (or the path without the x86)

    The best way to track this down is to share the project, so someone can analyze it.  Please follow the steps below and we'll check it out.

    •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
    •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
    •     Get link --- Get a public link.  Right-click the file and click SHARE. When using Google Drive, if necessary change "restricted" to "anyone with the link can view" 
    •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

              *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

  11. Should not be an issue.  Place all the clips to be exported on a track in the new sequence.   Export sees all tracks in the sequence.  Tested that here via the method described above and it succeeded.

    As to no video, share a clip or two that has the issue.

    Upload the file/s to a free server, such as Google Drive or MS OneDrive, right-click the link and Share.  Copy the result and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum.  When using Google Drive, if necessary change "restricted" to "anyone with link can view.

    What version of VP is being used?  Install this one and see if that makes a difference.

    For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee is required in order to register the newest.  Retain your old install file and registration info.  If there's an issue, you can always revert.

  12. Try running the attached file.

    If no go, remove the program with this free utility.  Scan and select all registry files and delete them.

    Then install this release and run it as Administrator by right-click the executable and choosing that option.

    For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee is required in order to register the newest.  Retain your old install file and registration info.  If there's an issue, you can always revert.

    x264enc7.exe

  13. Tenemos que ver lo que ustedes ven.  Siga estos sencillos pasos para compartir el proyecto.  Y mencione qué versión de VP se está utilizando.  Mira la esquina inferior izquierda de la ventana.
    Comparte tu proyecto.  Alguien echará un vistazo y encontrará una solución.  El proceso es fácil, rápido y se puede hacer de forma privada.  Solo tienes que seguir estos pasos...

    Copia de seguridad --- Con tu proyecto en la línea de tiempo, haz clic en MENÚ en la parte superior izquierda.  Haga clic en ARCHIVO|HAGA UNA COPIA DE SEGURIDAD DE LOS ARCHIVOS DEL PROYECTO EN LA CARPETA.  Elija una carpeta y SELECCIONE CARPETA.
            Cargar --- Utilice un servidor gratuito (Google Drive, MS OneDrive, etc.*) para cargar la CARPETA guardada y numerada.    NO cargue el VPJ individual ni exporte el archivo.
            Obtener enlace --- Obtener un enlace público.  Haga clic con el botón derecho en el archivo y haga clic en COMPARTIR. Cuando utilices Google Drive, si es necesario, cambia "restringido" por "cualquiera que tenga el enlace puede verlo"
            Compartir --- Haga clic en COPIAR ENLACE | HECHO.  Pegue ese enlace aquí, o haga clic en la carpeta en la parte superior derecha de este foro para enviármelo en privado.  No se compartirá.

    * Antes de cargar, haga clic con el botón derecho en la carpeta, haga clic en PROPIEDADES.  Mire el tamaño del archivo para confirmar que no es demasiado grande para el espacio libre en el servidor.

  14. Specifics needed:  what, precisely, is the issue?  Submit a file or project as outlined above.

    What version of Videopad is being used?

    The current release is hereIf a license has expired after the six-month grace period, later versions can still be run as a trial.

    However, if a project is built with a very recent release, it may not be compatible with some earlier versions.

    It's wise to use a single release, or one close in time, to create and tweak a project.

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