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About Rowena

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  1. Thank you so much for your help Lisa, that DSS file converter worked like a charm. Now I need to work on getting a refund for the pro version of express or getting it to play DS2...
  2. I have been using Express Scribe the free version for 4 years without a problem. Recenly I have received DS2 files that I need to play, but will not play. I went to the help website and was told that the Pro version will play DS2 files once I activate and register which I have done. It still will not play the DS2 files. I also downloaded all of the codec etc the website recommended without resolution. Then in a desparate attempt I downloaded the free switch file converter, but even that will not convert them. I tried to call the tech support as I am now using a pay version, but the recording r
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