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stokem

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  1. There is a log, which shows that registering is successful, but doesn't make reference to incoming rings. It works properly when IVM is not loaded. I like your earlier suggestion, that IVM is 'taking over' the VOIP line from the phones, so that they lose SIP registration. If that were happening, what could be done about it? Can IVM be set to take over only after the right number of rings? Or is there something that could be done in the Belkin to allow both to run together?
  2. You are correct with the setup. I can't see how to register IVM first before the belkin sip account, though. In case it helps: if I edit the mailbox properties so that 'call monitor' is enabled, the phones don't ring (only IVM operates). If that is not enabled, the phones ring but IVM doesn't operate. That does seem to suggest that IVM and the phones can't both be on at the same time. I can't try now (it's too late in the evening), but would increasing the number of lines in the 'advanced voip' screen make any difference (it's set to 1)?
  3. I have been trialling with 3 rings, but also using 7, which is what I'll probably run with when it's working. Is this setting only made in OGM Settings? If it can be made somewhere else, and there it's set to 0, that would be the problem.
  4. This is probably something obvious .. I'm using IVM on a PC attached by ethernet to a VOIP equipped DSL modem (Belkin). A cordless phone system is plugged in to the modem. Without IVM running, the phones ring as they should. If IVM is running, the phones don't ring, but IVM will answer using OGM and monitor the call, etc. Can anybody advise how to fix this? Thanks.
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