NCH software does not offer user friendly support. A question asked when contacting Support,is have you viewed the User Forum? A view of the Forum shows a number of questions, most with varying numbers of views, but very few with replies and none that appear to have come from a technician.
NCH have only limited information available in Help, and no YouTube tutorials for example. My Debut program, five months old, had so many features that didn't work, and bugs, it was necessary to purchase an Upgrade
with a total of 84 fixes not all of which have worked.
My point is that