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bouillin

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Posts posted by bouillin

    Invoice notes too long

    in Express Invoice

    Posted

    There is a mysterious limitation about the size of the Public and Private notes. Invoices can be saved only as draft nd not recorded when this limit is reached. This does not make sense when comments are needed for example for many items in an invoice and is very annoying.

     

    Anyone knows how to save long public or private notes in an invoice?

     

    Tx to all of you.

    Cannot add company logo

    in Express Invoice

    Posted

    I have come across this problem and think i know the reason.

     

    For my business I am working with graphics all day, every day, and learned very quickly that there are many sub-formats within a format, or in short, not all JPGs are alike.

    The filters the EI use for reading image files seem to be very limited and will only recognize SOME JPGs. While other apps can read and display almost all JPG sub-formats, EI seems to be very limited in it's JPG support.

    I found that exporting our logo from one program and importing it into EI left the logo field blank, but if I exported it, then opened it with a different graphics app, then re-saved it from there, EI could now display it.

     

    I.e. I would export my logo from Corel Draw X3, EI couldn't display it, I opened the JPG with ThumbsPlus and re-saved it again, still as a JPG, now EI can display it.

     

    So my suggestion is, try using some simple graphics app to re-save your logo.

     

    Hope this helps.

     

    Terry

     

    Still the same problem in 3.29. I opened and re-saved the jpg logo file with Adobe Photoshop Elements and that did the trick. Lucky me.

     

    Weird EI does not complain.

    Weird this is not yet fixed...

     

    Pity I did not read this forum earlier...

    Tx, Terry!

    How to cancel an invoice without deleting it?

    in Express Invoice

    Posted

    I created and sent an invoice to a customer, then I realized the invoice was not appropriate, and simply would like to cancel it. I don't want to delete it, since I'd like to keep track of my mistake. I'd like simply to make it void. Removing all items does not help as EI refused to zero the invoiced amount...

     

    My workaround was to create a fake item of 0,01€ (!) add it to the invoice and create afake payment of 0,01€. Not very neat.

     

    Adding a "state flag" to the invoice would solve it I believe. Something like: PAID/VOID/etc

     

    Any idea?

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