

pnshields
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I have windows xp, free express scribe. First of all I'm not sure what folder link to put in the "incoming" folder information. I am downloading dct. attachment from gmail email. How do I get Encryption Key from my dictator and what is the User ID? My dictator is using Dial Dictate. I would greatly appreciate any help.
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Does anyone know How you upload the tsp_coded_install.exe file? I saw a reply from Sept. 2011 recommending this for a problem with .wav. It seems I can download the attachment (dictation) but when I click open the window to load into Express Scribe opens but nothing happens. Anyone know what I can do?
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DD says the phone you are using must have DTMF? Does that mean the VOIP service or the phone you are calling in on, such as a softphone or cell phone must have DTMF? Do cell phones hace DTMF? I am with AT&T Wireless.
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CallCentric does not service OK. Can anyone recommend another VOIP for dictating from Cell phones in OK? How does DTMF affect dictating from a cell? Please give me some help. I
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Please Help.... 1. I have listed the SMTP mail host info given to me by my ISP. I get "Unable to connect to mail server smtp.east.cox.net" error. Then I tried using the SMTP.gmail.com because I use Gmail rather than COX (who is my ISP). I get the same error message. I need to know where I find the authentication info as well. 2. I get "invalid email" when I try the test for the destination email. What have I done wrong there? I appreciate any help. I'm fried.
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Will someone please tell me where I find the Server Address and Log on info to set up my Incoming info?
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Thank you for the help. Would you be willing to walk me through the Express Scribe Set Up?
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I am the only transcriber for the dictators who will use Dial Dictate. How do I set up "Incoming" if I do not have a website, and they are dictating from a phone? I'm not in their office, we want to do it all virtually. Do I have to purchase Express Delegate???? Sounded so easy, but we can not make it work after days of trying. Desperately needing instruction.
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Can someone please help me by walking me through the Setup step by step. I am about to call it quits and tell the people who are signing up for Dial Dictate to forget it too. What is Server Address? How do I set up the email I want to use for people to send it to, and who I send it to? Please Help!!
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never mind
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What telephone # do I dial to reach Dial Dictate in order to record? Can you tell me where I programed that into the Settings?